Skip to main content Skip to footer

Transforming the employee experience with Teams

Accenture uses Microsoft Teams to modernize and augment its digital workforce in changing times.

"Teams was the critical piece of our response to COVID-19. It was by far the most important way to maintain continuity with our clients and with our people, period."


— STUART BROWN, Managing Director – Microsoft Business Group, Accenture

Redefining how we work together


active users in Teams


active teams


chat messages per month


minutes of audio per month


minutes of video conferences each month


mobile minutes per month

Real-time collaboration

New, enhanced collaboration features include persistent chat, threaded conversations, file storage, instant messaging, audio, video and sharing.

Rich meeting experience

Teams supports ad hoc and scheduled meetings, guest access, federation, dial-in conferencing and PSTN calls.

Cloud first

The combination of Microsoft Teams, Office 365, SharePoint and OneDrive for Business supports Accenture’s “cloud first” model of working.


Collaboration-as-a-service model helps Accenture deliver new features to our people, fast—they no longer have to wait for the latest release of Office or Skype.

Mobile connectivity

The user experience for meetings, video and voice calls flows seamlessly from laptop to the Teams mobile app.

Enhanced security

Security and compliance are enterprise grade and include multifactor authentication and continuous data encryption. Fixes are deployed as discovered, making sure Accenture is always up to date.

Contextual work

Teams offers stickers, emojis, GIFs, @mentions and private-channel messages.

AI-driven support experience

Employee support requests can be handled via ServiceNow integration and customer insights are available through Salesforce integration. Apps and starter kits have been published for our new Human Capital Management platform, Workday.

Karen Odegaard

Managing Director – Global IT, Technology Platforms

Jason Warnke

Senior Managing Director – Global IT, Digital Experiences Lead

Grant Gengelbach

Director – Global IT, Technology Platforms

Bill Schulz

Director – Global IT, Live Technology Services & Support

How Accenture does IT

Our global IT organization is driving technology-powered business transformation across Accenture.

Accenture + Microsoft

The Accenture Microsoft Business Group—powered by Avanade—empowers enterprises to thrive in the...