Consumer experience

Keeping health consumers at the core with insights, technologies and programmes.

Healthcare organisations have the opportunity to create consumer experiences to keep the individual at the forefront through personalised technologies and programmes. Discover what today's health consumers really want with Accenture's healthcare trends and insights.

What we think

Case studies

Accenture partnered with Beyond Blue to propose a national solution for digital mental health solutions in Australia during COVID-19.

Digital solutions empower patients and improve safety.

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Healthcare blogs

Our experts weigh in on the latest research & trends to help deliver better consumer engagement and more effective, affordable & efficient healthcare.

Consumer experience: Healthcare's open house party

Accenture’s blog explains the healthcare future where interactions, treatment and medication are delivered anywhere, anytime.

Medical Moonshots: Healthcare’s new exploratory mindset

Healthcare organisations need to plan the route carefully if they expect consumers to turn the steering wheel in their direction.

Healthcare services: Consumers own the future

With competition in consumer driven healthcare, companies need to plan the route carefully if they want consumers to turn the wheel in their direction.

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