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Where business process expertise and talent meet

Who we are

Accenture's Intelligent Operations Center

What we do

Reaching new heights

Leverage the power of SynOps to optimize performance while maximizing efficiency and taking Client Delight to the next level.

Intelligent finance and accounting

Utilize Artificial Intelligence and Machine Learning to reduce process times by 25% and give your Processors valuable time back to focus on operating their business.

Foundational steps in complex accounting

It can completely change your Accounting game. One of our clients completed the largest merger in the hospitality industry six months ahead of schedule.

Command and control

Manage your work with the latest platforms where you have all of your data at your fingertips 24x7 with proactive alerts and actionable insights.

Transitioning work

With our proven approach to taking on new work, we make the process transparent by partnering with the client to ensure a successful Start Green, Stay Green transition.

How we do it

Take a tour

Here's how to view the tours

Laptop

  1. Click on the tour you would like to take.
  2. Use a mouse or touchscreen to explore the video in 360 degrees.

Smartphone

  1. Ensure you have the YouTube app installed.
  2. Click on the tour you would like to take.
  3. Move your phone to explore the video in 360 degrees.

Immersive

  1. Ensure you have the YouTube app installed.
  2. Choose the tour you would like to take.
  3. Click on the VR icon.
  4. Insert your phone into your VR headset and look around to explore the video in 360 degrees.

Meet the team

Meet the host

Welcome to Knoxville

We'd love to arrange a time for you to visit our Operations center in Knoxville. Contact us today and we'll be delighted to arrange your tour.

Maressa Potter
Site Visit Coordinator

Our leaders

Clifford Brown

Lead, Client Experience – Operations, Knoxville

Andrew Morris

Lead, Client Experience – Operations, US Northeast

Marty Rodgers

Market Unit Lead – US South

Sean Riley

Lead, Client Experience – Operations, North America