Where business process expertise and talent meet

Knoxville is an amazing city. Recently, U.S. News & World Report ranked Knoxville as one of the top-40 places to live in the United States. While their rating was based on the low cost of living, easy one-day drive access to 70% of the U.S. population, vibrant job market, and fantastic quality of life, I like to think it’s just because it is a spectacularly beautiful place.

In Knoxville, we dare to make a difference in our community. Our 500+ employees serve six clients across four industries and through our 11 Employee Resource Groups we connect in the places we work and live. Whether it is hosting a Juneteenth Celebration, participating in Knoxville’s Pride Parade or KARM’s Dragon Boat Race, we come together and serve our neighbors. We recently received the Knoxville Chamber’s Pinnacle Business Impact Award for our contributions to the community. The Volunteer Spirit is alive and well in Knoxville.

The best way to learn more about what we do and how we do it is to engage with our people in-person (when the time is right) or virtually. During your visit, you will hear from front-line Operators on how we leverage technology to create a Human and Machine workforce that excels in transitioning and automating business processes while also deploying meaningful, predicative analytics for command and control that provides the governance and transparency you need to unlock the power and value of your business.

You will also hear about our culture and values from employees who have re-imagined their careers through upskilling their talents in new emerging technologies such as chatbot, artificial intelligence, and machine learning. Ready to come see us? Please contact Maressa Potter to arrange your visit. We look forward to welcoming you to Knoxville and our Intelligent Operations Center!