Taking on health enterprise operations

Increase operational effectiveness and deliver better care - for less.


Accenture's Health Enterprise Operations enables organizations to reposition their businesses through top line revenue and growth strategies. These strategies minimize risk, and enable:

Strategic cost reduction initiatives that improve operational effectiveness across the enterprise.

Innovative care delivery and payment models that maximize the value delivered to individuals and populations.

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Health enterprise operations specific services

Financial Integrity and Accounting

  • Elimination of revenue leakage from operations
  • Lowest possible cost of operations
  • Adhering to payer contract requirements
  • Effective collection of patient liabilities
  • Identification & Management of
  • underpayments/denials
  • General Accounting and Reporting
  • Financial Transformation, Planning & Analytics

Customer Satisfaction

  • Streamlined site-of-service check-in process, with minimal time required of patient prior to service
  • Financial counseling for uninsured/underinsured
  • Service delivered in the appropriate setting
  • Flexible & fair community care policies and
  • Optimal integration between physicians, hospital(s) & payers

Operational Effectiveness

  • Standardized Processes & Procedures
  • Timely Charge Capture & Coding
  • Technology-Enabled Workflow Management
  • CDM Processes to Ensure Elements in Place for Services Provided
  • Accurate and Timely Payer Authorizations
  • Strategic Sourcing
  • Supply Chain Transformation
  • Demand Management
  • HR Transformation

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