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Intelligent Operations

THE FUTURE BELONGS TO INTELLIGENT OPERATIONS

New research from Accenture and HfS reveals that the future belongs to organizations with Intelligent Operations: Those that harness diverse data driven by applied intelligence and human ingenuity to empower insight-led decision making, superior customer experiences and breakthrough business outcomes.


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DIGITAL DISRUPTION, DATA EXPLOSION AND CONSUMERISM

Key trends are forcing organizations to reinvent their business operations to combat threats, keep pace with customers’ ever-evolving expectations and ensure future viability.


are concerned with disruption and competitive threats, especially from new digital-savvy entrants.


estimate that 50% to 90% of their data is unstructured and largely inaccessible.

 

say their back office is not keeping pace with requirements to support evolving customer expectations.

THE FIVE ESSENTIALS OF INTELLIGENT OPERATIONS

Technology alone is not the magic bullet. To achieve a step change in business operations performance, organizations need to integrate business process expertise, technology transformation, and talent.


 
Innovative talent
Data-driven backbone
Applied intelligence
Leveraging cloud power
Smart partnership ecosystem
 

MAKE OPERATIONS THE INTELLIGENCE
ENGINE FOR YOUR BUSINESS OF VALUE

Moving toward Intelligent Operations requires a fundamental shift in business process strategy and powerful new capabilities. Are you ready?

FIVE QUESTIONS ALL ORGANIZATIONS MUST SUCCESSFULLY ADDRESS TO ENSURE THEIR FUTURE VIABILITY:

Can you have the right talent to navigate the future?

Do you have the right talent to navigate the future?


Can you have the right talent to navigate the future?

Can you get to the right data to drive real transformation?


Can you have the right talent to navigate the future?

Are you deploying applied intelligence to gain insights and innovate faster?

Is your infrastructure agile and your operating model flexible enough to anticipate customer requirements?

Is your infrastructure agile and your operating model flexible enough to anticipate customer requirements?


Can you have the right talent to navigate the future?

Are you establishing smart partnerships and leveraging their innovation potential?

ADAPT, TRANSFORM OR BE LEFT BEHIND

Read our research to learn how intelligent operations provide the flexibility, agility, and responsiveness that businesses need.



The big read

The big read

20 minutes

Executive Summary

Executive summary

7 minutes

Slideshare

Slideshare

7 minutes

Infographic

Infographic

5 minutes

MEET OUR EXPERTS

Debra Polishook

Debra Polishook

Group Chief Executive
Accenture Operations

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Michael Corcoran

Michael Corcoran

Global Growth & Strategy Lead
Accenture Operations

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Kaushal Mody

Global Offering & Innovation Lead
Accenture Operations

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