A variety of human factors contributed to the need for a better work-instructions system in the harness assembly process. Three individual stations in this process, particularly Station 1 – wire harness install – had long takt times, the average duration between start of assembly at the station and completion. The addition of Skylight technology was shown to dramatically improve the time-to-proficiency of new workers while reducing the total time experienced assembly personnel spent aiding less experienced staff during production, improving the team’s efficiency.
Overall employee comfort, safety and satisfaction were improved by reducing ergonomic stress from interacting with desktop work instructions.