Over the past decade, health and human services officials around the world have torn down silos, forged dynamic collaborations, built vibrant ecosystems and created person-centric services that have improved opportunities for individuals, families and communities to thrive.
What’s foremost on the mind of leaders is igniting the vision and mission for a generative future—one in which services and solutions not only address the complex root causes and barriers to better health and human services outcomes, but also invest in community-driven innovation in order to build the social and economic mobility that help individuals and families to flourish. This level of purpose, passion and impact for the future will require courageous leadership.
During the two-day event, participants celebrated progress to date in shifting from regulative to generative business models and discussed the important work still ahead to ensure equity in opportunity and outcomes.
Session highlights included a panel of constituents who shared their own lived experiences as clients of the human services systems in their states; a discussion of the “Benefits Cliff” and innovative approaches for ensuring that support programs truly enable sustainable outcomes; and a presentation on social and economic mobility and the redesign work needed to build an equitable and thriving future for all people.
"In addition to working with ecosystems at different stages of maturity, participants had an opportunity to experience firsthand some of the challenges caseworkers face through virtual reality training."
— ADELAIDE O'BRIEN, Research Director – IDC Government Insights
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