Hear us speak

Intelligent payer: Retaining your membership is more important
than ever

The Medicare Advantage (MA) marketplace continues to be a tremendous growth opportunity for many health insurance providers. This session examines research-based learnings of MA member shopping behavior, key health care touchpoints, and experiential drivers of retention. Speakers explore mechanisms that build consumer loyalty and the potential for leveraging supplemental benefits to increase engagement among MA members during their initial months of enrollment.

Intelligent payer: Retaining your membership is more important than ever

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Speakers

Loren McCaghy

Director – Consulting, Health, Consumer Engagement and Product Insight

Tamara Clough

Senior Manager – Accenture

Joya Bond

Vice President – Medicare Operations, Florida Blue Medicare

Archie Dey

Director Consumer Experience and Insights – SCAN

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AHIP Conferences on Medicare, Medicaid & Dual Eligibles AHIP Conferences on Medicare, Medicaid & Dual Eligibles