AHIP Conferences on Medicare, Medicaid & Dual Eligibles
#IntelligentPayer
Join healthcare thought leaders as we discuss strategies to make Medicare and Medicaid programs better for the people they serve.
#IntelligentPayer
Join healthcare thought leaders as we discuss strategies to make Medicare and Medicaid programs better for the people they serve.
Intelligent payer: Retaining your membership is more important
than ever
The Medicare Advantage (MA) marketplace continues to be a tremendous growth opportunity for many health insurance providers. This session examines research-based learnings of MA member shopping behavior, key health care touchpoints, and experiential drivers of retention. Speakers explore mechanisms that build consumer loyalty and the potential for leveraging supplemental benefits to increase engagement among MA members during their initial months of enrollment.
Director – Consulting, Health, Consumer Engagement and Product Insight
Senior Manager – Accenture
Vice President – Medicare Operations, Florida Blue Medicare
Director Consumer Experience and Insights – SCAN