Life Insurance

We help insurers reduce costs, manage risk and accelerate profitable growth.

Powering life insurance innovation

Many life insurers are turning to Accenture for help in exploiting the potential of digital technologies to make customers the pivot of their businesses and to aim for growth and operational excellence.

We believe carriers can create economic value by reviewing and updating their business and operating models to take full advantage of new opportunities such as connected insurance, the power of analytics and artificial intelligence, and ecosystems. Simply digitizing existing processes is not enough.

Accenture is an industry leader in helping develop and implement a comprehensive "living business" strategy that enables insurers to continuously adapt to and profit from disruption. Within this broad role, our specific areas of focus are below.

Why Accenture

For more than 30 years, we have worked with many of the world's leading life and annuity insurers. We collaborate with clients to plan and implement the complex business and operational changes needed to achieve high performance in a volatile market.


We work with nine of the top 10 and 26 of the top 30 life insurers.

Top insurance and digital talent

13,000 people in underwriting, distribution and policy administration operations; 25,000 who help clients deliver customer and employee experiences.

Global network of centers of excellence

Accenture has a global network of 40+ industry and technology specific innovation centers.

Growing ecosystem

Accenture has alliances with the leading software providers and continues to make strategic acquisitions to boost its own capabilities.

Full-service offering

Accenture offers a complete range of services, from pure consulting to implementation and ongoing managed services.

Innovative commercial arrangements

Accenture focuses on outcomes, and will structure fees and deals to suit your needs.

Extensive and growing intellectual capital

Our research and benchmarks give our clients practical roadmaps for turning opportunities into profitable growth.

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The platform to power digital insurance

No other platform offers more—more profit-boosting, customer-pleasing, IT-easing capabilities – the Accenture Life Insurance & Annuity Platform. This is a solution for the entire customer lifecycle and digital market.

Reach your business goals based on your unique needs. Choose ALIP as an end-to-end suite or as individual components.


What we think

Case studies

Global financial services company Manulife is working in a whole new way. And it’s changing how it serves customers.

We helped Manulife Asia build a comprehensive agent tool to improve productivity and capabilities.

Robotic process automation and optical character recognition improve efficiency and enable long-term savings.

Leading Nordic financial services company, Nordea, reinvents its disability claims customer experience using artificial intelligence.

Accenture collaborated with leading global insurer, Generali, to create a roadmap for profitable growth in Asian markets.

Becoming a customer-centric, more productive insurance company requires a new way of working. Enter Agile.

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Our leaders