Eurobank Group, consisting of Eurobank SA and its subsidiaries, is a robust financial organization with total assets exceeding €70 billion and just over 11,000 employees in six countries. The Group develops sophisticated, well-rounded financial products and services that are focused on the needs and choices of individuals and businesses.
Eurobank has the vision of becoming the most technology-enabled, data-driven financial institution in Greece and Southeastern Europe. To achieve this along with its other goals—keeping pace with rising customer expectations, growing market share, reducing time to market and improving agility—it embarked on a large-scale digital transformation program.
To this end, Eurobank needed to re-engineer its entire IT architecture and create a new, omnichannel customer journey.