Maximizing value through a Cloud Center of Excellence
By providing a single focal point for both the business and IT, a Cloud Center of
Excellence (COE)—a small team of cross-functional experts—can significantly
accelerate cloud adoption and the value realized from it. The COE brings central
governance and direction to cloud architecture and design choices, helping manage the
complexities of distributed and multi-cloud solutions and preventing the confusion that
can ensue if each part of the business decides to go its own way.
What’s more, with centralized expertise in hyperscaler solutions, the COE is better able
to keep track of the constant stream of new services released to the market. That means
the COE can drive the enterprise innovation agenda forward, helping the organization
increase its cloud maturity.
The COE also has a critical internal “marketing” function, working with application owners
to explain how to leverage new hyperscaler capabilities for their benefit (whether that’s
cost savings, faster development or new customer-centered capabilities).
RISE AND SHINE:
Harnessing the power of hyperscalers
The hyperscalers are on their own journeys of innovation, investing heavily in areas like
streamlining migration, adapting services for private clouds and pushing out to the edge.
In addition, they are investing in a variety of industry-specific cloud solutions to
augment those provided by service providers and third-parties (e.g. HIPAA, PCI). For
example, GE Healthcare is running its
Health Cloud on Amazon AWS. Johnson
Controls is employing Microsoft Azure’s IoT solution accelerators with
its GLAS smart thermostat to give building owners remote access through web and mobile
apps so that they can monitor and control features of the heating and cooling system.
Also, Stanford Center for Genomics and Personalized
Medicine is leveraging Google Genomics to analyze hundreds of entire
genomes in days and return query results in seconds while providing reliable security for
The hyperscalers’ innovation also extends to sustainability. Here, they are incorporating
innovative techniques to bring down energy consumption at data centers. The shift to
hyperscale centers—massive cloud-based data centers run by large cloud providers in
infrastructure-efficient spaces—has made sharing hardware resources and computing more
energy-efficient. Increasing the use of renewable energy, such as deploying cooling
servers with outside air and reusing residual heat, is also helping reduce emissions.
An enterprise needs to be ready and willing to leverage all this innovation. That’s where
a Cloud Center of Excellence (see inset) can be critical, ensuring the organization keeps
on top of the huge range of hyperscaler services and solutions released each year,
understanding which will help the business (and which won’t) and working with application
owners to facilitate adoption. For example, Microsoft Azure has recently launched a number
of edge and IOT services, acquiring Telco related capabilities. Where a year ago little to
no capability existed, it is now able to address some fairly complex edge-computing use
For most organizations, the optimal way forward will be to select a primary hyperscaler
for the majority of mission-critical workloads, and then work with one or more secondary
providers dictated by the specific needs of the business (regulatory, industry,
concentration risk, specialized workloads, commercial, etc.). This enables the
organization to build core skills and experience on one platform before introducing a
second. While it might seem tempting to work equally with several hyperscalers,
arbitraging between them can be challenging. Arbitrage can not be the principal driver
since whatever savings may be gained is offset by increased complexity and substantially
greater skills requirements for multiple platforms. However, specialized functionality may
justify the added investment.