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Call for change

When tech meets human ingenuity

A blend of offshore, nearshore and onshore resources handle over 250,000 purchase orders and nearly 600,000 invoices every year, which streamlined processes from requisitions through to payments.

Customer Service Desk chatbot helps employees and suppliers to get answers faster to common queries, based on a deep analysis of the type and frequency of past agent interactions.

64% of invoice fields are captured with 98% accuracy by using optical character recognition to automatically process and validate invoices.

A valuable difference


reduction in cost per invoice.


decrease of invoice receipt cycle time.


of invoices are touchless e-invoices (up from none).


invoices paid on time.


capture of early payment discount.


spend captured via purchase orders.