A life-centric approach to growth
Accenture Song conducted research across key areas of the front office to identify challenges and opportunities for growth enabled by life-centric approaches. Read the playbooks to learn more.
of executives believe customers are changing faster than they can keep up
Accenture Pulse of Change
From generative AI to the economy, what’s important to the C-suite is changing. See what new themes emerged in our quarterly survey of 2,200 executives with a series of interactive charts.
of C-suite cite the top concern heading into 2024 as adapting to advancements in technology and innovation, such as AI.
Refocus your talent lens
Multinational companies need highly skilled talent, yet 62% of highly skilled workers live predominantly outside of the Global North. How can they unlock the potential of more labor markets to access the talent they need?
Highly skilled workers prefer multinational companies as future employers.
Positive energy in the metaverse. A new era of efficiency
The world around us has undergone a transformation, and the energy industry has embraced this metamorphosis to emerge safer, more efficient and focused on net- zero ambitions.
of executives in the energy industry believe that primary metaverse technologies are already inspiring their organization’s vision or long-term strategy
Getting the SDGs back on track: The clock is ticking
Our joint report with the UNGC explores why the private sector is critical to achieving the Sustainable Development Goals. But with all the SDGs currently off track, greater urgency is needed.
of business leaders believe the world will meet SDGs by 2030.
AI for everyone
With innovations like ChatGPT dominating headlines, the world is waking up to the transformative potential of generative AI. Find out how AI working side-by-side with people will impact science, business and society itself.
of all working hours can be impacted by Large language models like GPT-4.
State of Cybersecurity Resilience 2023
Cyber transformers are excelling at both business resilience and business outcomes—with high-performing cybersecurity propelling their digital transformations forward.
more likely that cyber transformers have more effective digital transformations.
The five key forces of change
The pace of disruption today can open an exciting period of positive change for businesses. But to navigate this complex and dynamic environment, leaders will need to harness the Five Key Forces of Change.
The increase in levels of disruption from 2017 to 2022.
Total Enterprise Reinvention: Setting a new performance frontier
A handful of organizations are embracing a deliberate strategy of continuous reinvention. The results? Improved financials and more innovation, resilience and value for all stakeholders.
of companies are embracing the value of Total Enterprise Reinvention.
Technology Vision 2023: When Atoms Meet Bits
We live in two parallel realities, one of atoms (physical) and one of bits (digital). The next big business transformation will seamlessly combine both. In this shared reality, we will launch innovative products, a new era of scientific research and more.
of execs agree that shared reality will fully transform business by 2033.
The CHRO as a growth executive
A new type of CHRO is leading their C-suite peers in connecting data, technology and people and cultivating collaboration. These “High-Res” CHROs bring growth and exceptional experiences into higher resolution.
The possible premium on top-line productivity that companies stand to gain.
Every day, we embrace change and create value for all our stakeholders, in every part of the world.
Generative AI transforming customer service
Sifting through thousands of emails daily is tedious work, but generative AI makes it easy. A multinational bank is using generative AI to quickly process and respond to client emails used for the settling, asset servicing and reconciliation of trades – normally a massive manual task. It directs emails to the right teams and drafts responses for employees to check. The result? Faster and more enjoyable customer service, a boost in worker efficiency and more cost-effective operations.