SPOTLIGHT
A Universal Payer Business Model Doesn't Exist, So Now What?
Health plans historically have functioned as administrative middlemen that focus on "communicating their value through accurate eligibility, plan administration, claims processing, settlement and customer service."1 Now, CEOs see themselves "under constant threat of disintermediation" by new entrants, other plans, provider-payer collaborations or providers taking direct risk.
DOWNLOAD THE FULL ARTICLE [PDF]
Kazim Zaidi
Senior Manager, Accenture Strategy
 |
LATEST INSIGHTS
The successful healthcare enterprise of the future will be digitally enabled, consumer centric and have a flexible operating model. Find out how Accenture Health insights can help you navigate the future with:
-
Blog: Lean six sigma alone is not enough to seize optimal hospital efficiencies
How Lean Six Sigma (LSS) initiatives can overlook, even hamper, critical hospital supply savings. -
Meet Today's Healthcare Team: Patients + Doctors + Machines
According to our research, healthcare consumers continue to show strong use of digital technology for self-service care – and the numbers are rising each year. -
Blog: Ideas launched at Accenture Healthtech Innovation Challenge finals
Open innovation approach dominates a startup contest showcasing our amazing healthcare future. -
Blog: It's time healthcare providers make SaaS their SOP
Software as a service is the future of enterprise resource planning for healthcare as well as for other industries. -
Blog: Imagining a doctor who is always in
Prepare to bask in a bright future when it comes to healthcare tech. -
Accenture-AHIP Webinar: Blockchain 101
Blockchain is the next hot technology in healthcare. While still a nascent technology in the industry, blockchain has potential to help. -
Blog: Let's get a grip on artificial intelligence (AI) in healthcare
How to design a digital health program that ensures responsible, ethical artificial intelligence use. -
Blog: Why healthcare needs proactive Enterprise Asset Management [EAM]
Hospitals and healthcare operations can maximize value from their medical capital equipment and improve regulatory compliance. -
Blog: Healthcare brokers help carriers grow their business
Why good broker relations and smart broker analytics work better for healthcare carriers than broker disintermediation. -
Blog: How do health plans become digital business leaders?
Successful health insurers employ digital technologies synched to business strategy, according to Accenture's Digital Performance Index. -
Small business health plans: Go broker, or go broke
Accenture surveyed 1,503 small employers to understand the role that brokers play and test the hypothesis of disintermediation. -
Digital tech improves healthcare workforce
Accenture leveraged robotics process automation (RPA) to realize operational improvements for a national commercial health insurance carrier. -
How strong is digital trust with today's healthcare consumer?
Accenture research reveals that United States consumers trust healthcare organizations to protect their data, yet breaches are occurring. -
Digital Health Tech Vision 2017
The Accenture Digital Health Technology Vision 2017 report showcases the top five tech trends and innovations essential to business success. -
Big digital talk, little action for US health insurers
The majority of US health insurers are not yet translating digital investments into better financial performance. -
Artificial Intelligence: Healthcare's new nervous system
Growth opportunities are hard to come by without significant investment, but artificial intelligence (AI) is a self-running engine for growth in healthcare. -
Creating ecosystems of healthcare innovation
Read about creating ecosystems of healthcare innovation. Learn how AHIP's Rahul Dubey convenes multi-stakeholders to fuel innovation. -
Blog: Why is sleep overlooked by doctors?
Promoting proper sleep is something we all need to work on; especially those of us in healthcare. I’m more than an authority on the subject. I am a case study. -
Blog: How to manage the healthcare accountability dilemma
Critical conflict of interest is emerging for medical professionals between fiduciary responsibility and their patients' best interests. Learn what to do. -
Are you one breach away from losing a healthcare consumer?
United States consumers trust healthcare organizations to protect their digital data and they may be unforgiving of failure. -
Video: Invest now to grow tomorrow
Watch the video to learn more about the implications of the Internet of Health Things for healthcare delivery. -
Accenture 2017 Internet of Health Things survey
The Internet of Health Things (IoHT) is already delivering tangible cost savings, but continuous investment is essential. -
The past shapes the future (IoHT)
Read about managing healthcare using the internet of health things. Learn more on how to take full advantage of IoHT to grow businesses. -
Healthcare innovation: Clear vision, hazy execution
Innovation ambition at healthcare organizations does not match up with execution, and it's hindering innovation's impact on creating value.
VIDEO INSIGHTS
WHAT DOES OPERATIONAL TRANSFORMATION MEAN FOR PAYERS AND PROVIDERS?
Operational transformation is about changing your business in a way that makes it possible for to meet the needs of your digital customers.MANAGEMENT CONSULTING
Unleashing potential. Achieving outcomes.
People expect more transparent, accessible and responsive services from the healthcare sector today. Meeting these expectations can be overwhelming. Any organization can make do with incremental change—at least, for a while. But building for the future demands bold moves and tough decisions.
TECHNOLOGY CONSULTING
Harnessing technology. Delivering change.
Technology never stands still. There is the constant ebb and flow of the old and the new, the traditional and the cutting-edge. Healthcare organizations can turn the promise of technology into performance—for the organization and for the people it serves—by embracing change.
