Accenture + Google

We’re resetting retail to get you to value faster. With disruptors setting the pace and legacy back-end infrastructure looking increasingly untenable, it’s never been more important to balance operating costs with top-line growth.

Those ready to capitalize on this rapid evolution can expect to thrive within a sector where many verticals are experiencing unprecedented growth. Technology advancements – in fields such as AI, cloud, IoT, and automation – offer a catalyst for new solutions, services, and security. However, success will depend on decisive action and the right partnerships for a sector broadly lagging in cloud adoption.

Accenture offers the imagination and expertise to capitalize fully on Google’s world-class technology. We’re here to help the retail sector navigate a changing landscape through a combination of forward-thinking expertise and leading technological innovation.

The stage is set for some truly seismic shifts within the retail industry.

We’re unlocking value faster by transforming insurance. Carriers are looking beyond incremental improvements to tackle macro socio-economic pressures, ecosystem competitions, and the ever-changing customer needs.

The evolution of technology – AI, cloud, IoT, and automation – is the catalyst for new solutions, services, mitigation, and risk management. They become the building blocks that enable insurers to move from risk indemnification to proactive mitigation. Such enabling technologies deliver expanded, disruptive products and services and the means to implement intelligent, high-agility, digitally enabled operations at every touchpoint. And they can truly change how you engage with your customers.

That is how we have reimagined insurance.

An opportunity for banking rises in our rapidly changing world. The sheer intensity of competition in banking opens new ways to maximize efficiency and margins while meeting consumers’ increasing intent to favor companies that share their values, particularly regarding trust and ESG.

With the digital adoption of online services, three to five years ahead of pre-pandemic projections, there is proof of how to implement change rapidly. But a gap persists between the digital best – those banks delivering world-class omnichannel experiences – and the rest.

New standards for innovation, customer service, and agility have been set. However, to get to value faster in the constantly-changing landscape, banks must look beyond incremental improvements and recognize the evolution of technology – especially in AI, cloud, IoT, and automation – as the catalyst for new solutions, new services, and new ways of working.

The rules of Consumer Packaged Goods are changing. Disruptors are setting the pace, and legacy back-end infrastructure is becoming obsolete. The industry needs to harness digital’s potential across the value chain and aim to grow sustainably in a way that answers to human needs.

AI, Cloud, IoT, and automation open the possibility to transform business models using fast and scalable operations, direct-to-consumer services, better supply chain visibility and forecasting, retailer and distributor insights, and better shelf execution.

Progressing to manufacturing 4.0 will enable you to achieve the most ambitious corporate sustainability missions.

Communications are evolving at unprecedented speed. The network's evolution to 5G and cloud-native accelerates the transformation of technology and ecosystems. As a result, traditional vendor models are being disrupted, rewriting competition rules. At the same time, customers become more liquid, challenging long-assumed competitive advantages.

In a world where connectivity has become an essential right, customer expectations and perceptions of value have shifted. Stalled growth and commoditization of connectivity lead to a new search for value. Today, organizations face the challenge of accelerating new capabilities or bracing for stagnation.

As the cloud changes business models and barriers to entry, those ready to capitalize on this rapid evolution can expect to thrive. Still, success will depend upon decisive action – and the right partnerships.

Let's get you to value faster.