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The insurer’s guide to digital value investing

October 12, 2020

RESEARCH REPORT

In brief

Digital flexibility to weather the frankenstorm

Digital value improves business performance

Seeking better digital experiences

82%

of insurance executives surveyed said their organization has or is developing an enterprise transformation strategy

4.1%

is the average stock price increase after innovation capability announcements

The factors combining to shake the industry

Think like a disruptor and act like a startup

Distribution is critical

Insurers need to adapt to the current landscape where non-traditional players come to market with distribution innovations that are more convenient.

Insurers need to set themselves apart

The need is most pronounced in North America, a highly consolidated market where the top 10 personal line insurers hold a market share of 70 percent

SENIOR MANAGING DIRECTOR – GLOBAL INSURANCE LEAD


MANAGING DIRECTOR – INSURANCE, STRATEGY CONSULTING, EALA

Jean-Francois Gasc leads work in the areas of consolidation, transformation, CRM and multichannel management, among others.

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