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CASE STUDY

Pacific Life

Engaging customers with Salesforce for transformational digital experiences

5-MINUTE READ

Call for change

"Our goal was to operate as one company with shared visibility into every relationship and touchpoint"

— Rob Goodman, Vice President – Customer Experience Office, Pacific Life

When tech meets human ingenuity

A valuable difference

"With this new unified digital platform to better engage with the financial professional community and consumers, Pacific Life has a firm footing for the next 150 years"

— Mike Wallis, Managing Director – Accenture’s North American Salesforce Insurance Business

Meet the team

Mike Wallis

Managing Director, North America Salesforce Insurance Business Lead

Stephanie Sadowski

Lead – Salesforce Business Group, Europe

Erik Sandquist

Managing Director – Insurance, Global Customer Insight & Growth Lead

Dave Claywell

Client Account Leadership

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