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Workplace Office Administrator (St. Louis)
MO - St. Louis
Job No. r00182975
Full-time
Job Description
Organization: Corporate Functions/Corporate Services & Sustainability
Location: St. Louis
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
People in the Corporate Function contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.
Workplace Management and Solutions professionals provide space and service support solutions for all Accenture people and businesses globally, running Accenture’s workplace as a robust business function leveraging Accenture’s business and technology strategies.
Deliver the highest level of Workplace experience and hospitality centric services. Duties will involve:
- Administrative Duties: Execute various administrative tasks in accordance with location guidelines.
- Operational Excellence: Plan and oversee operations and service delivery, ensuring adherence to policies, budgets, and guidelines to maintain operational compliance.
- Resource and Support: Act as a valuable resource for workgroups and customers, addressing their inquiries and needs.
- Safety and Security: Implement best practices for Life Safety and Security while maintaining necessary records for compliance.
- Strategic Partnership: Collaborate closely with the Workplace Location Lead to execute location strategies and visions while continually assessing office performance against business priorities.
- Customer Satisfaction: Exceed internal and external customer satisfaction levels, ensuring that their needs are met with excellence.
- Engagement and Collaboration: Engage and collaborate with local leadership, Employee Resource Groups (ERG’s), Corporate Citizenship, and other committees/councils to support local events and activities, fostering a vibrant Workplace community.
- Continuous Improvement: Develop and implement programs and processes aimed at enhancing performance, aligning with Accenture's Workplace strategy, and sharing best practices across teams and locations.
- Quality Assurance: Conduct rigorous quality assurance checks to guarantee that all established standards are consistently met or exceeded.
- Team Development: Assist in onboarding and training new team members to ensure proficiency in critical areas.
- Mail and Courier Management: Efficiently manage inbound and outbound mail and courier services to maintain seamless office operations.
- Supplier Relations: Foster and manage crucial relationships with suppliers and vendors to oversee the supply of Workplace commodities and consumables.
- Technical Support: Serve as the point of contact for Workplace tools/databases, offering basic technical support and end-user training as needed.
- Reporting: May need to prepare and distribute daily, weekly, and monthly reports associated with office operations and performance.
Onsite CF Roles - This role will require you to work in the office.
Work schedule is 8 am to 5 pm Monday through Friday. Ability to work occasional overtime and/or flex schedule to support late afternoon/evening events.
Qualifications
Basic Qualifications
Minimum of 5 years of office operations, business and/or hospitality experience.
Preferred Qualifications
Bachelor’s Degree.
Excellent Microsoft Office Skills (excel, power point, word).
Passionate about customer service with hospitality-oriented mindset and approach.
Focused meeting and events skills including event requirements, planning, communication, and event execution ensuring that all elements of the event are managed to the highest possible outcomes.
Knowledge on how to pull reports & analyzing data.
Strong aptitude for technology with working knowledge of collaboration tools and workplace tools, including EMS, Census, ServiceNow, etc.
Professional Skills
Excellent communication skills (written and verbal).
Strong relationship building skills.
Ability to anticipate the needs of your customers (asked or unasked).
Excellent organizational, multitasking and time management skills.
Ability to communicate and work with all levels of customers.
Ability to help train, coach, and mentor other team members.
Professionalism and Presence.
Proactive Business Partner.
Strategic Thinker with Robust Skills.
Dedicated Learner and Growth Enthusiast.
Exemplary Discretion.
Swift and Adaptable.
Leadership and Collaboration Expertise.
Demonstrated leadership in professional setting; either military or civilian.
Demonstrated teamwork and collaboration in a professional setting; either military or civilian.
#LI-NA
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.
Information on benefits is here.
California $26.20 to $63.13
Colorado $26.20 to $54.52
New York $24.28 to $63.13
Washington $27.93 to $58.08
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
