Job Description

The Detroit Innovation Hub brings together many different innovation architecture organizations such as Accenture Research, Accenture Labs, Accenture Ventures, Innovation Centers, and multiple delivery studios, all delivering sales, and pipeline generating innovation and ideation sessions to our client account teams.

The Detroit Innovation Hub has four dedicated locations that serve as ‘innovation spaces.’ These include:

  • Industry X Innovation Center in Livonia
  • The Forge in Ann Arbor
  • Detroit Digital Delivery Center and the Quantum Computing Experience Zone in Downtown Detroit
  • Mackevision and MXM in Troy
  • We bring our innovative client experience to life through state-of-the-art stories and content through these spaces.
     

As part of the Detroit Innovation Hub formation, Accenture has extended the Client Innovation Service (CIS) program to Detroit.  We are a team that is growing quarter over quarter to meet the demand of our Market Unit. Our clients are looking for innovation partners that are both focused on “little I” innovation as well as “big I” innovation as they meet the needs of the disruptive markets where they are looking to win. The CIS team, specifically, partners with Account Teams and Clients to understand the client’s objectives to tailor an engaging approach to deliver amazing outcomes for each unique opportunity at hand. This program brings our client relationships to the next level by:

  • Showcasing Accenture’s innovation capabilities
  • Changing the way our clients view the firm
  • Working side by side to facilitate ideation to unlock breakthrough ideas
  • Co-creating innovative outcomes in an experience that are seamless and client-centric from the first to the last impression
     

Innovation Designers bring together the best in thought leadership, demonstrations, use cases, and design thinking to design curated content, sessions and experiences with our clients.  Innovation Designers are skilled facilitators that can engage a room, ask deep probing questions that get to the root cause of client challenges, drive successful sessions that meet expected outcomes, and exceed client expectations.  Lastly, Innovation Designers provide innovation advisory to both our accounts and our clients through sharing of the latest in innovation applied, new business models, partnerships and innovation services to help drive a holistic and collaborative approach to driving innovation.



Qualifications

PRIMARY RESPONSIBILITIES:

DESIGN & EXECUTION

Lead and facilitate high impact and c-suite level engagements and workshops (both virtual and in-person)

Create innovative, creative solutions that challenge the norm to meet clients’ requirements and create value throughout innovation engagements

Oversee work quality; conduct interim reviews of templates and deliverables to ensure high quality of output

Manage and advise junior designers, including reviewing deliverables, managing capacity, and career mentorship

Build and maintain a pipeline of innovation work with key client account teams (within domain of expertise)

Work with the Client Innovation leadership team to support development of new services offerings and improvements to current offerings that align to the Market Unit, Hub mission and current local market conditions/needs
 

COLLABORATE & CONNECT

Be an advocate and spokesperson who represents and markets the Hub at a local, regional and global level inside and outside of Accenture

Stay connected to leading work in Accenture, demos, client stories, and assets to bring best of Accenture into your work

Build and maintain local, regional and global connections and relationships to Accenture’s Innovation Design network as well as domain of expertise

Collaborate and cross pollinate across the network of Hub centers/locations

Facilitate and contribute to the creation, adoption and improvement of innovation services, assets, and guidelines

Provide support to business development, sales and delivery teams in scoping new projects taking a one Accenture approach - including articulating the approach, deliverables, timeline and resourcing requirements as part of innovation focused deals

Responsible for helping to drive sales and originate opportunities

Here’s what you need:

  • Bachelor’s Degree or equivalent work experience (minimum 12 years)
  • Minimum of 2 years’ experience in co-creation and creative problem solving as a design, design research or design strategy professional, or in a related role

Bonus Points if:

DESIGN SKILLS

  • Design-led thinking, problem-solving, and instruction
  • Workshop facilitation and creative collaboration
  • Good design process, innovation methodologies & tools, agile, storytelling, data and analytics tools and approaches
  • Mural Design skills (or comparable design tools)
  • Excellent Design Thinking skills

CORE MANAGEMENT CONSULTING SKILLS

  • Strong verbal and written communication skills
  • Quantitative & qualitative value-case development
  • Client relationship skills and strong business development acumen
  • Confident to author, facilitate and produce client visits and workshops independently
  • Experience in operating in Innovation Function or services program
  • Design research methods (Interviewing, ethnography, leading focus-type groups)
  • Engaged in knowledge sharing best practices
  • Ability to thrive in a fast-moving and evolving environment
  • Strategic and analytical thinker with strong business acumen
  • Stakeholder management skills
  • Proficiency in MS Office
  • Strong verbal and written communication skills
  • Client relationship skills
  • Ruthless attention to detail
  • Sense of humour, including the ability to laugh at the irony in the line above
     

SUCCESS CRITERIA

  • You are a catalyst: creative, empathetic, a strong storyteller and a client coach
  • You dare to be different: you embrace rebels, you are context obsessed, you are decisive and you take risks
  • You are an intrapreneur: you are a conceptual thinker, a value creator, and future focused
  • You have one to three years of relevant experience leading design teams working on multiple projects
  • You probably have a bachelor’s degree, and if you have a master’s that’s even better, however, we will consider relevant work experience in place of formal education

Travel

For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.   

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from a number of infectious disease experts.

As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $100,00- $118,799 and information on benefits offered is here.



COVID-19 update:


The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually.


Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.


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We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.


Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here


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Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.


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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


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