Organization: Accenture Federal Services
Location: Washington, DC
Title: ServiceNow Designer
People who use technology to solve hard problems. Including ones that did not exist a few years ago. We are a U.S. Federal subsidiary, drawing from the power of Accenture—one of only five Global Strategic Partners with ServiceNow. We deliver the integrated, mobile and interactive experience that the people in our country demand. We strengthen the nation’s security with workflow automation, intelligent operations and machine learning. We’re passionate and honest. And we thrive in a world of constant change.
A proactive thinker who is willing to take a chance. Curious and self-motivated, you’re willing to explore new technologies. You’re ready to push boundaries—and yourself. You’re here to improve the way our country works because you care. And you’re ready to share your ideas with our team, knowing we’ll listen.
Present and ‘sell’ clients on application designs that delight their users and grow the demand for our services
Lead teams in the systems integration of ServiceNow or similar technologies
Manage Agile implementations including the application of User Stories, User Studies, design and create Wireframes and graphic assets
Develop System Development Life Cycle (SDLC) processes including client requirement analysis and system design
Here's what you need:
Proficient experience in analysis that is supporting the development of ServiceNow
US Citizenship required; dual citizens not eligible
Bonus Points if you have:
You have Customer Relationship Management experience and/or leadership experience
You understand Change Management, Configuration Management, and Release Management as it relates to ITIL
You have experience in test plan creation and execution, including automated test scripts
You’ve got experience with the following: Application development, mobile application development, web development, design thinking, UI/UX, workflow design and development, platform development
You have an ITIL Foundations Certification
You have experience implementing systems with Agile/Scrum methodology and/or System Development Life Cycle (SDLC) processes
- Citizenship Requirements – Must be a US Citizen
- An active security clearance or the ability to obtain one may be required for this role
As required by the Colorado Equal Pay Transparency Act, Accenture Federal Services provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $88,100 to $141,300 and information on benefits offered is here: https://www.accenture.com/us-en/careers/local/total-rewards
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