Accenture Interactive—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
You will enable transformation in the way our clients operate, by leading best in class marketing operating models and services. The Transformation Delivery Lead will partner with our clients as we stand-up new services – leading a new operating model and embedding ways of working. You will be accountable for delivering on scaled solutions that may span across content, campaign, performance marketing, media, and analytics. You’ll lead teams to deliver carefully crafted strategic solutions and will work with our clients and teams to cement new ways of working with their digital platforms and services.
Contribute to the design of new operating models and scaled services for our clients, leveraging your delivery background to identify solutions for complexity and initial roll-out and adoption
Set the strategic direction and establish near-term goals for the delivery of scalable solutions
Stand up and roll-out transformational changes, partnering with cross-functional teams to mobilize new services, platforms, and process
Lead and navigate complex, multi-party client relationships at both the management and executive levels
Manage largescale teams, both on and offshore, to bring operational excellence to client delivery
Manage financial health, including scope, budget, pricing, forecast and solution economics
Build relationships with senior client stakeholders
Manage risk and issues, decision-make, and successfully implement change
Navigate across the organization to bring the best of Accenture for our clients. Be able to negotiate and influence on significant requirements for successful delivery
Leverage knowledge of marketing strategy and operations to develop and implement plans and approaches. Enable client teams to operate in a “new way of working”
Have an innovative and transformation mindset to continue to optimize process, increase client value, and identify additional opportunities for growth and efficiencies
Partner on sales opportunities to bring transformative meaningful solutions to our clients
Here's What You Need:
Minimum of 10 years’ marketing / marketing operations experience in a consulting, professional services or large-scale digital agency or business
8+ years in a leadership capacity delivering solutions and services that improve and grow business outcomes while successfully achieving target financial and timeline goals
5+ years of experience defining and executing on process and operational design solutions in a business environment, focusing on developing large-scale global solutions for Fortune 500 clients
5+ years of experience leading large teams, with offshore experience and managing program financials
Minimum of 10 years of client facing experience with demonstrated experience as a pro-active leader in complex organizations
Bachelor's degree or equivalent (minimum 12 years) work experience
Bonus Points If:
Strategic skills: strong critical thinker, ability to identify opportunities and architect solutions, and clearly communicate strategic ideas in a clear, simple manner
Expert in project management and delivery, working with on and offshore teams
Subject matter expert in integrated marketing operations and processes with expertise in delivering and understanding nuances of scaled services in one or more core areas of focus (content, campaign, performance marketing, media, analytics)
Direct client interaction, as well as work closely with cross-functional teams in sales, marketing, and operations.
Proven experience implementing, and managing operational change
Experience designing, developing, and implementing marketing process and rolling out new organizational capabilities / teams to generate improved business results
Experience of key business performance metrics and KPIs. Knowledge of digital marketing best practices
As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $110,376 - $235,000 and information on benefits offered is here.
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
LocationsMI - Detroit,NJ - Florham Park,NY - New York,PA - Philadelphia
Please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for medical or religious accommodation to this vaccination requirement during the recruiting process.
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