Job Description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
 
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
 
IT Operations professionals support infrastructure operations and/or manage delivery for IT production systems and services based on operational requirements and service agreements.
 
Job Description
The Data Center Smart Hands Operator will be responsible for the on-site operations and maintenance activity for the data center space. The resource will be part of a managed services team in the client’s data center facility supporting incidents in addition to executing on approved requests and changes. Responsibilities include:
  • On-site operations and maintenance of the data center space
  • Racking and stacking of server and IT appliances
  • Ability to execute on data center cabling requests
  • Ability to execute on backup tape vaulting operations
  • Responsible for coordination and execution of engineering and technical aspects of each assigned project
  • Produce daily turnover reports of all project activity to direct manager

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Qualifications

Basic Qualifications
  • Minimum of 2 years of experience in datacenter racking / stacking servers and running cable
  • Minimum of 1 year of experience managing a data center and providing hands and eyes support
  • Bachelor's degree or equivalent (minimum 12 years) work experience. If Associate Degree, must have minimum 6 years work experience
  • Ability to meet travel requirements if needed
 
Preferred Skill Requirements
  • Backup tape handling and tape library support
  • Experience with physical server hardware (standalone, blades, hyper converged), Dell/EMC arrays, Cisco Nexus and MDS switches
  • Working knowledge of Network Layer 2 and 3 concepts
  • Experience in IT operations and service management
 
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.
 

Locations

DC,DC - Washington

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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