Job Description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
Job Summary
This Talent Supply / Demand Leader is accountable for the overall execution and service delivery of talent forecasting, process excellence, automation, analytics and other supply / demand management activities as well as recruiting delivery within the client. The team size is approximately 18 both on and offshore.  He/She is accountable for connecting with Industrial Engineering, HR and Talent CoE and other client entities that can assist in predicting talent demand. This position directs a team of talent supply / demand, forecasting, analytics and process and automation experts to bring innovation as well as talent acquisition delivery predictability to the client.  He/She acts as a role model within Accenture Business Process Services.  He/She provides education/guidance to senior client and/or internal management, and industry/business community and may identify business development opportunities at assigned client and communicates to senior management.
Key responsibilities may include:
  •  Involved in objective setting for the Intelligent Recruiting Center team 
  • Accountable for and makes independent decisions impacting operational direction and client satisfaction of recruitment delivery for large complex groups or groupings within client organization.
  • Responsible for obtaining input into the Talent Forecasting capability within the Intelligent Recruiting Center and providing client HR Services and Industrial Engineering (IE) with Talent Forecasting output that ultimately provides more predictable talent acquisition delivery.
  • Lead Improvement programs across sphere of influence.
  • Accountable for consistency of messages about the Intelligent Recruiting Center across the client’s organization.
  • Collaborate with Recruitment Leads across the organization to ensure reusability, consistency and standardization in recruiting and forecasting practices.
  • Collaborate with client leadership on profile development, and supply-demand planning to meet overall business objectives.  Includes monitoring the recruiting pipeline against key performance indicators and adjusting the plan if necessary.
  • Report on and accountable for client satisfaction of recruitment progress and metrics, team member productivity/activity and issues to client and Senior Recruiting Lead.
  • Responsible for recruitment contractual obligations and completion of recruitment deliverables to the department of responsibility within the client.
  • Accountable for performance against financial parameters (recruitment balanced scorecard).  Monitors and reports on budgetary aspects.  Provides input to budget setting.
  • Work with client to direct the compensation design.
  • Proactively identifies issues affecting team progress and implements solutions; initiates and promotes continuous improvement programs across team.
  • Foster and maintain relationships with key client stakeholders to understand their business objectives and fulfill recruiting demand.
  • Oversee the identification and implementation of technical automation opportunities.
  • Direct large team of recruiting professionals (including client recruiters, temporary and contract workers) who are responsible for the sourcing, marketing, assessment, confirming and selling phases of recruitment efforts at universities and/or in the marketplace.
  • Manage and ensure consistent application of human resource processes including career development, salary review, recruitment and performance management within area of responsibility.
  • Evaluate direct reports and provide formal counseling and mentoring to staff


Basic Qualifications:
  • Minimum of 10 years of recruiting and/or talent supply and demand planning experience
Preferred Qualifications:
  • Bachelor's degree with a specialization in HR
  • Experience working in large teams and serving clients
  • Business development capability 
  • Comprehensive understanding of Recruiting process and organization:
    • 5 years’ experience with Accenture Business Process Services HR business objectives and organizational structure
    • 5 years’ experience in recruiting resource planning process
    • 2 years’ experience with Recruiting performance measurement and metrics including:
  • Data analysis
    • Pipeline management
    • Trend analysis
    • Marketplace analysis
Professional Skills Requirements: 
  • Excellent Communication selling skills
  • Proficient in Written spoken English or Spanish, bilingual is a plus
  • Able to get work done on time and with high quality
  • Able to achieve and sustain high customer satisfaction from the client
  • Passion to deliver hiring commitments on time and within agreed Service Levels (SL)while operating under optimal levels of productivity capacity utilization
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.
To apply from a mobile device, your CV must be in the cloud. Not Ready? Send this job to an email address To apply from a tablet device, your CV must be in the cloud. Not Ready? Send this job to an email address

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.


Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.



Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.


View All

Learn more about Accenture

With more than 500,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

View All

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Stay Connected

Stay Connected

Receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All