Job Description

At Product X.0 we’ve cracked the code on smart connected by bringing all the necessary capabilities under one roof—creating a seamless, End2End process. We envision, design, engineer and build smart connected products and supporting software and platforms with hyper speed and scale. The driving force behind it all? Our people—the Product X.0 family.

 
IT OPERATIONS ANALYST

Even technology companies need tech support. Ya know, someone to keep things running smoothly behind-the-scenes. That’s where this role comes in. The backbone to our backbone.

 
A DAY IN THE LIFE.
  • Identifying, investigating, and diagnosing issues for local and remote teams across Product X.0.
  • Providing a delightful, user-centric experience when working with and solving problems for Product X.0 employees, clients and more.
  • Working and communicating in a creative and collaborative team environment.
  • Supporting and solving user needs with a hands-on approach, and tenacious integrity, passion and professionalism.
  • Organizing workflows to increase efficiency and efficacy.
  • Requesting, receiving, providing, and acting upon feedback.
  • Tapping into your passion for new technologies by exploring various tech solutions for challenges.
  • Evaluating, prioritizing and answering incoming support requests.
  • Working with a variety of Audio/Visual systems.
  • Demonstrating an ability to be self-motivated and highly organized
  • Supporting the needs of the business during occasional evening events.
  • Driving to continue to learn and grow throughout your career—technically, personally and professionally.
 
ARE YOU A GAME CHANGER?

Our mission is to provide an environment where people do what they love and feel empowered to influence change. Of course our open and flexible workspaces, fully-stocked fridge and pantry help create a thriving work ecosystem. But we also support this goal in ways that can’t be contained within four walls—so whether you are working at a client site or from a Forge, the Forge mindset goes where you go.

  • “No-constraints” thinking—we’re talking “change the world” kind of thinking.
  • Team members who push you to succeed, because they expect you to do the same for them.
  • Diverse and changing work environments.
  • Learning, sharing and working closely with other team members because we take the “two heads are better than one” saying very seriously.
  • A “Speed2Value” approach to solving problems and delivering value.
  • Open communication across the company—direct, expert and personal.
  • A learning ecosystem that encourages and empowers lifelong learning and growth of our team.
  • Active participation in Agile and software craftsmanship communities and we hope you do the same!
 
PERKS OF THE JOB.

So what’s in it for you, right? On top of “Creative Collision” lunches served up every Friday, we provide our team members with a dynamic and supportive environment that promotes a healthy work-life balance.

  • Competitive compensation package including salary, medical, dental, vision, short and long-term disability, and life, accident and auto/homeowners insurance.
  • PTO to do literally whatever you want, and holidays off to spend with whoever you want.
  • 401(k) with match, because we care about your future beyond Industry X.0.
  • Health and wellness support including Employee Assistance Program, Developmental Disabilities Caregiver Resource, Wellness Program and Online Fitness Program.
  • A flexible and customizable career growth path.
  • Family is family—that’s why it’s important to us to offer adoption and surrogacy assistance, medical plans that cover infertility treatment, paid Maternity Leave, paid Primary and Secondary Caregiver Leave, and a Backup Dependent Care program.
  • Pets? They’re family, too. That’s why we offer pet insurance to our team members.
  • Flexible work environment, because we know things just come up sometimes.
  • And so much more! Our Talent Engagement Consultants can give you more info.


LIKE WHAT YOU SEE?
Now that you’ve got the goods on being a part of the Industry X.0 family, we just have one question: Are you ready to unleash your potential? If so, let’s chat. Go ahead and click the “apply” button. Tell us a bit about yourself and one of our Talent Engagement Consultants will be in touch.



Accenture Carnival

Carnival Corporation reimagines guest experiences with high-touch tech.
Read More

Qualifications

WHAT WE’RE LOOKING FOR.
  • At least 2 years of professional experience supporting people and technology.
  • Experience working with at least 3 of the following environments: OSX, Windows, Linux, Helpdesk, DevOps, AWS, Github, Azure.
 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

 

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

 

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

 

Equal Employment Opportunity: All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.


Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

image

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

LEARN MORE

image

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

LEARN MORE

View All

Learn more about Accenture

With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

View All

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Stay Connected

Stay Connected

Receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All