Job Description

Organization: Accenture Federal Services
Location: Greenbelt, MD


Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.

We believe that great outcomes are everything. It’s what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world’s leading businesses, we use agile approaches to help clients solve their toughest problems fast—the first time. So, you can deliver what matters most.

Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation’s priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.

The Desktop Service Engineer Support Engineer will primarily be responsible for the overall maintenance and support of the Windows desktop environment (Windows OS 7,8,10) including, software distribution infrastructure, product lifecycle management, Anti-Virus end point protection security suite, as well as provide senior level operational support.

Responsibilities:
  • The Desktop Service Engineer is expected to provide support and maintenance to all physical architectures on all remote locations as part of the 2020 Census, including:
    • Other designated locations as necessary
  • Collaborate with TCO to design network services (e.g., DNS, DHCP, IP Management) which integrate with existing BCC network services
  • Provide network services, desktop services, office print services, and shared services needed to support 2020 Census operations in all remote locations in scope for the 2020 Census
  • Assist in the assessment of the current state of the office services architecture/design.
  • Ensures adequate infrastructure monitoring, reporting, and alerting systems are in place. Identifies the need for new security technology solutions; designs, reviews and collaborates on the deployment of new solutions.
  • Research new technology involving computer hardware and software to enhance the security posture.
  • Solution validation and testing, ROI and deployment strategy; Interface with existing and new vendors relevant to desktop technology and security. Apply information and knowledge to an endpoint technology road map
  • Apply best practices, strategies, methodologies, and approaches to systems administration tasks and complex projects

Accenture Carnival

Carnival Corporation reimagines guest experiences with high-touch tech.
Read More

Qualifications

Basic Skills & Qualifications:
  • 12+ years of experience
  • 5+ year experience managing all aspects Windows desktops
  • 2+ years of experience with VMWare vCenter and Virtual machines
  • Must possess a strong technical understanding of Windows infrastructure services (e.g. AD, GPO, CIFS, and DFS) within the enterprise
  • Extensive experience in Microsoft operating systems, both workstation and server
Preferred Skills & Qualifications:
  • Excellent verbal and written communication skills
  • Good communication, probing and articulation skills
  • Scripting (PowerShell, VB, etc.)
  • Experience with Monitoring tools (Solarwinds, Splunk, ect.)
  • MS SharePoint

An active security clearance or the ability to obtain one may be required for this role.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity 
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

image

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

LEARN MORE

image

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

LEARN MORE

View All

Learn more about Accenture

With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

View All

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Stay Connected

Stay Connected

Receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All