Job Description

 Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com

 

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
 
Infrastructure Engineering professionals analyze, design and/or build infrastructure solutions.
 
Job Description
The Storage & Backup Systems Senior Analyst - Engineer (Spanish Speaking) will take ownership for critical incident resolution and play the role of Point-of-Contact, driving issues to closure.  Additional responsibilities will include:
  • Review, maintain and ensure end-to-end architecture diagrams for critical services to assist in upstream and downstream impact assessment and causal analysis
  • Confirm all technical functions including HA and DR are active and tested to the agreed contractual levels
  • Maintain and analyze metrics to identify harmful trends, capacity forecasting and planning inputs
  • Design and monitor dashboards to help identify technical issues before incidents occur.
  • Work in close coordination with the end user facing global Service Desk and the BHP Billiton Priority Support Service for OT systems.
  • Plan work executions in consultation with supervisors.

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Qualifications

Basic Qualifications
  • 5+ years' experience with deep technical knowledge of multi-tenant, Hybrid/Private Cloud systems and/or highly complex server infrastructure of Unix/Linux platform
  • 2 years of experience with P4 EMC Storage Area Network SAN Administration, P4 NAS Architecture and Design, P4 Storage
  • 2 years of experience with P3 Network Infrastructure P3 SolarWinds P3 System Monitoring Tools Techniques
  • willing to work in 12-hour shift with 24/7 support on an even shift roaster.
  • Bilingual English and Spanish
  • Bachelor's degree or equivalent (minimum 12 years) work experience. If Associate degree, must have minimum 6 years work experience
  • Ability to meet travel requirements based on Business need 
 
Preferred Skill Requirements
  • Linux/Unix and VMware Virtualization
  • Expert Knowledge and working experience with RedHat directory server, RedHat Cluster, SAMBA server, SAN storage configuration along with LVM and multipath on the Linux servers
  • Kerberos, AD/LDAP, DHCP, Kickstart and PXE boot
  • RedHat satellite and subscription management
  • Various Server hardware platform from Cisco, IBM, Dell and HPE
  • Virtualization products – VMware vSphere and Microsoft Hyper-V
  • Firmware and driver management
  • Monitoring tools such as SolarWinds, Splunk, etc.
  • Storage experience on NetApp and EMC are preferred along with above skillsets.
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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