Job Description

Technology and Operations Social Media Manager

Organization: Corporate Function/Marketing and Communications

Location:  Negotiable

  

Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

 

Corporate Functions – Marketing & Communications

As part of this team, you’ll play a key role in helping Accenture execute its strategy. You’ll work with a diverse team of innovative marketing experts who focus on the following areas: global brand management and advertising; global events and sponsorships; internal communications; marketing research; media and industry analyst relations; corporate and financial communications; internet marketing; recruitment marketing; client-centric marketing; and industry, service line and geographic marketing campaigns.

 

YOUR ROLETechnology and Operations Social Media Manager


We are… Accenture’s social media team: One team of social media experts, with specialists located around the world part of our global brand team.  We have a social-first mindset and bring best-in-class expertise to Accenture’s social media activity by leading with creativity, innovation and social-by-design experiences. We’re a fully integrated partner across all aspects of social media—whether strategizing, listening, engaging, creating, publishing, analyzing or activating our people. And we do all this while having fun—collaborating, connecting and pushing ourselves creatively across every area of the social space.

You are… a social expert with experience across social media’s various components, from strategy to content to listening. As this role spans two key businesses, you have a strong understanding of and interest in both the Technology and Operations social landscapes—especially the B2B space— and are someone who “walks the walk” when it comes to using social media, understanding the differences between LinkedIn vs Facebook vs Instagram and how to use each platform most effectively. You approach social with a strategic, not just tactical, mindset—but also know that a great strategy needs excellent execution to succeed. You have a knack for content, from crafting copy to recognizing good design, and understand that community management means listening, engaging, analyzing and optimizing—not just publishing. You’re creative, self-motivated and excited to help push our social efforts to the forefront of the industry.

The role… is focused on building a best-in-class social presence for Accenture’s global Technology and Operations businesses that can engage clients, recruits and employees. While focused on this area of Accenture’s practice, you’ll report into one global team of social experts representing different parts of the company—as well as teams such as Advertising, Digital and Data & Analytics—to partner on initiatives, share content and learnings, and facilitate other collaborative efforts that drive us all forward. You will collaborate with the broader marketing teams for both Technology and Operations, while being the “expert in the room” on the most effective way to use social to support the country’s priority agenda. Set the strategic and operational approach for day-to-day social channel management, content creation, listening/engagement and events activation.

The work… is rarely the same day to day, but centers on the need to:

  • Develop and maintain best-in-class social presence for Accenture Technology and Operations initiatives and priorities
  • Oversee relevant Accenture Technology and Operations social channels and their content outputs on a day-to-day basis, including listening, engagement and publishing, and partner with other channel owners to incorporate local efforts across the larger landscape
  • Work in real-time with global advertising/social leads on adapting and translating global social media campaigns to the Technology and Operations markets in the most compelling and effective way
  • Spearhead social components of all Accenture Technology and Operations marketing campaigns and event activations, including social strategy, content, social-by-design experiences and execution
  • Drive strategy and support to help evolve and enhance Accenture Technology and Operations leadership and employee activation on social
  • Actively integrate with social colleagues and extended teammates across all areas of Accenture M&C, collaborating on initiatives and sharing learnings, insights and ideas



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Qualifications

YOUR EXPERIENCE: Basic Qualifications

  • Education: Bachelor's degree
  • Work Experience: Minimum of 9 years of marketing & communications experience, with a substantial part spent focused on social media
  • Minimum of 12 years M&C experience, substantial part social media

SET YOURSELF APART: Preferred Skills

  • Advisory/counsel, Content creation: short form, Project management, Digital: social, Digital: social listening and monitoring

  • Experience overseeing content creation and the understanding of what makes effective content—and what doesn’t

Professional Skills

  • Strong understanding of both social strategy and execution for campaigns, events and real-time activations 
  • Strong community management know-how, including listening and engagement
  • A keen interest in the Technology and Operations social media landscape
  • Demonstrated leadership in professional setting; either military or civilian
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian
OUR COMMITMENT TO YOU
  • Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement.
  • You’ll make a difference for some pretty impressive clients. Accenture serves many of the Fortune Global 100 on high-profile projects.
  • Opportunities to learn daily through training, assignments, and collaborating with experts across the company.
  • Access to leading-edge technology.
  • Along with a competitive salary, Accenture offers a comprehensive package including generous paid time off, an employee healthcare plan and a competitive 401K program. Learn more about our extensive rewards and benefits here.

 

CALL TO ACTION

Great things can happen—they already are. Come and be a part of the next level of high performance.

<GET REFERRED    <APPLY ONLINE

 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture. 

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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