Job Location: NC - Raleigh
Regional Description: Southeast
Job Number: 00672645 00672645_en
Must have a Bachelor’s degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.
• Of the required experience, 5 years of experience must be in each of the following: JIRA; analyzing functional requirements; and developing automated and manual testing plans for customer service desktop applications, including interactions with CTI and IVR. Of the required experience, 3 years of experience must be in each of the following: Testing Pega technologies(version 7+); Chordiant Software Testing; and Genesys Telephony Software. Must have the following certification: Agile Certification.
• Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.
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