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Digital Delivery Support Associate

Job Location: TX - Dallas

Regional Description: Southwest

Job Number: 00665487

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- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.


People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.


Job Description


The Digital Delivery Support Associate supports the business operations of the client organization with light project work, general support for project and maintenance delivery staff, scheduling and coordinating staff training events, updating process documentation, performing data entry, generating and distributing reports, coordinating project resource assignments, coordinating project sizing activities. 


Key Responsibilities 
  • Collect project requests and post to departmental SharePoint site 
  • Coordinate project estimates with sizing team 
  • Coordinate resource assignments to projects 
  • Input data for projects, including sizing and resource allocation, project health statuses, etc. 
  • Run and distribute weekly and monthly reports 
  • Update process documentation according to instructions 
  • Schedule meetings, book rooms and coordinate with attendees and speakers for training events 
  • Coordinate procurement of supplies and software for department personnel as needed 
  • Coordinate seating assignments 
  • Assist with business administration tasks for SharePoint site updating online calendars, posting documents, granting user permissions, etc. 
  • Provide support for project teams with various administrative tasks, such as transcribing content from websites into MS Word documents, comparing documentation to screenshots for content audits, etc.

Basic Qualifications 

  • Minimum 4 years' experience using Microsoft Office 
  • Minimum 4 years' experience using Word and Excel
  • Minimum 2 years' experience in Database Administration 

Preferred Skills 

  • SQL Experience
  • Familiarity with JIRA/SharePoint a plus
  • RPA/Automation experience
  • Proven Accuracy in data entry 
  • Strong organizational skills 
  • Attention to detail 
  • Excellent written and verbal communication skills 
  • Service oriented attitude with a willingness to learn 
  • Ability to work in fast pace environment 
  • Ability to manage multiple priorities and meet deadlines

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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