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Social Strategy Supervisor (Consultant) - NYC

Job Location: NY - New York

Regional Description: Northeast

Job Number: 00661743


- Job description

Accenture Digital  

The digital revolution is changing everything, transforming how we work and play.  Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries.  At the forefront of digital, you’ll create it, own it and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises.  Join us and become an integral part of our experienced digital team with the credibility, expertise and insight clients depend on.   Accenture Digital is powered by three practices – Interactive, Mobility and Analytics.    



MXM is now part of Accenture Interactive!  This collaboration deepens our end-to-end digital capabilities for clients including creative services, data-led marketing execution, content strategy, content execution and digital marketing.  MXM specializes in delivering excellence through its superior strategy solutions, technological advances, digital creative executions, and superior marketing analytics.  


Curiosity and collaboration are at the heart of what we do.  Join our team of creative professionals, technologists and performance marketing professionals solving our clients’ most challenging problems with insight-led digital marketing and content.


Job Description  

A Social Strategy Supervisor is a solutions-oriented leader charged with managing the day-to-day content creation and posting on behalf brands.  The ideal candidate should have a strong foundation in writing, a keen eye for detail, a solid understanding of creating content and an appreciation for social media.   
This position sits within the Social Strategy team, whose mission is to create and share best-in-class content across all digital platforms that will inspire loyalty, create buzz, drive action and support brand goals.  

YOUR ROLE: Social Strategy Supervisor  
While there will never be a typical day at MXM Accenture Interactive, we’ve highlighted a few of your exciting responsibilities.  

  • Oversee the production of best-in-class written and visual content that consistently meets high standards of creativity and innovation 

  • Partner with team leads to define and implement brand voice and overall content strategy across social platforms and ensure messaging is consistent with client goals and direction 

  • Establish process for, manage and execute on-going content projects with established templates and editorial calendars 

  • Communicate directly with clients on day-to-day deliverables, activations and any other platform-specific support needs 

  • Manage junior team members and their work product as required, including ongoing editorial calendar approvals, content creation coaching and trainings and encouraging agency-wide innovation  

  • Develop content expertise and innovation as needed and leverages Engagement knowledge and experience to be a recognized Engagement expert 

  • Strong writing, editing, time management and reporting skills, as well as mastery of all major platforms 

  • Mentor and manage junior resources for growth and greater success in client teams, as well as across practice and departments 

  • Present thought-leadership to clients and peers within related landscapes to further personal and professional growth  

  • Lead client-specific and practice-specific educational sessions  

  • Mentor junior team members in cross-training efforts 

  • Advocate for data-driven marketing services and best practices within internal peer meetings and new business discussions 






 YOUR EXPERIENCE: Basic Qualifications  

  • Bachelor’s Degree in related field, or equivalent training and/ or professional experience  

  • 3 + years experience in Marketing, Public Relations or Communications role  


SET YOURSELF APART: Preferred Skills  

  • 4+ years experience in Marketing, Public Relations or Communications role 

  • Extensive knowledge of Facebook, Twitter, Instagram, Tumblr, Google+, Pinterest, LinkedIn and YouTube as well as a familiarity with all other current and emerging digital platforms (including cross channel digital insights and metrics) 

  • Strong copyediting and writing skills with ability to transition seamlessly between voice and style 

  • Ability to oversee high-quality content rapidly and responsively while multi-tasking several priorities simultaneously 

  • Experience as a community manager in an agency and/or brand setting.  

  • Exceptional interpersonal and written/verbal communications skills. 

  • Experience with social media/media buying and marketing strategies/tactics. 

  • Ability to work in fast-paced team-oriented environment. 

  • Must be well organized with a strong attention to detail. 


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