Job Location: TX - Austin
Regional Description: Southwest
Job Number: 00633370 00633370_en
professionals provide project-based support services within centers. These professionals support the delivery and execution of our key projects with specialized services.
The Risk Team Lead will be responsible for ensuring and securing our client’s platform against fraudulent activity is at the core of our team’s goals. Our mission is to make our client’s platform a safe place to transact online. The role is to manage a multi-lingual team of Risk Agents to deliver a high caliber fraud prevention and Risk Review service. The Risk Team Lead will represent the team in client communications and provide all levels of support and liaison for the client as necessary. The Team Lad will be the main point of contact and act as the single point for escalation on urgent issues. Responsible for team’s performance against SLA, quality of service, people engagement, all aspects of the business process and will be required to work closely with global counterparts. There will be a strong element of new process incubation, induction and process improvement. The Team Lead will be responsible for promoting and maintaining a high-performance culture and great place to work.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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