Skip to main content Skip to Footer

Job Listing



Service Delivery Operations Manager

Job Location: CA - San Francisco

Regional Description: West

Job Number: 00601058

APPLY SAVE THIS JOB

- Job description

Service Delivery Operations Manager

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.


People in our Client Delivery & Operations career track drive profitable growth by developing market relevant insights to increase market share or create new markets. They progress through required promotion into market facing roles that have a direct impact on sales. Account Leadership professionals work as trusted client advisors, bringing together Accenture s expertise and thought leadership to shape solutions and to solve our clients most critical business needs. They bring together the right Accenture team to drive profitable sales growth, expand Accenture’s footprint, ensure profitable delivery and influence the client s strategy.


Portfolio & Delivery Management professionals plan, deliver and execute one or more projects and programs for Accenture or its clients, ensuring appropriate resources are mobilized and programs/projects/portfolios meet operational, contractual and economic commitments.

 

The Service Delivery Operations Manager will have responsibilities that will include:

  • Owns client relationship for the Operations contract which supports Finance and Accounting
  • Responsible for client relationship, Profit and Loss management of the account, quality and risk with the services provided to the client, strategic positioning for growth and people management of the account.
  • Interfaces with the Client Account Lead (CAL)and appropriate leadership within Service Delivery Operations (SDO).
  • Responsible for shaping and driving value led transformation for the clients.

Basic Qualifications:

  • Bachelor’s Degree or higher
  • Minimum 2 years Account Management experience in an Operations Delivery environment
  • Minimum 4 years Finance and Accounting experience
  • Minimum of 5 years of Team management or supervisory experience with a team of up to 100 or more
 

Preferred Qualifications:

  • MBA
  • Minimum 4 years CMT (Communications, Media, Technology) industry experience
 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.


Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


Accenture is committed to providing veteran employment opportunities to our service men and women


Find a job

Start your search here: Enter job title, skill, experience level or city

Stay in touch

Join the Accenture Talent Connection, follow our Careers blog, or sign up for job alerts.