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Expeditor Associate (Entry level) - Santa Isabel

Job Location: PR - Santa Isabel

Regional Description: Puerto Rico

Job Number: 00574777

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- Job description

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Business Process Delivery professionals execute repeatable core business processes and/or technical transactions with a focus on efficiency, first-time quality and overall continuous process improvement.

Job Description

Customer Service Delivery professionals includes the management of customer interactions to increase customer satisfaction and improve service quality.

Service Enablement professionals promote activities associated with enabling the customer and providing service support.

Expeditor Associate performs data entry and research in various systems and tracking tools. They apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues problems.

 

Key Responsibilities:

  • Assess and resolve non standard and standard issues or problems
  • Seeks advice and escalate issues when faced with tasks problems outside the scope of the work
  • Enter data and perform research

Basic Qualifications:

  • Minimum of a High School Diploma or GED
  • Minimum of 1 years of customer service work experience
  • Minimum of 1 year of experience working with MS Office Access and Excel
Preferred Qualifications:
  • Bachelor's degree
  • Experience in Procurement of Supply Chain

Professional Skill Requirements:

  • Good financial acumen and financial analysis and diagnosis skills
  • Proven success in contributing to a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Excellent leadership, communication (written and oral) and interpersonal skill

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity 
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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