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Cloud First - Pega UX Design Lead - Boston

Job Location: MA - Boston

Regional Description: Northeast

Job Number: 00558699


- Job description

Accenture is a leader in helping organizations move to the cloud to take advantage of a new era of service delivery and flexibility, where applications, infrastructure business processes are brought together and delivered As-a-Service. You will be joining the Cloud First Applications group focusing on leading cloud technology based solutions like SFDC, Google, and Pegasystems. Accenture’s Cloud First agenda offers comprehensive, industry-focused cloud services including strategy, implementation, migration and managed services, and assets including the Accenture Cloud Platform, that can drive broader transformational programs for clients.
To guide our clients on the digital journey, we design a strategy and architecture to help bridge the gap between existing legacy systems and new digital technologies. We help clients develop and retain more profitable customer relationships and increase operational efficiencies with Pega technology.
Our clients can experience accelerated growth, improved sales productivity and reduced customer-care costs by implementing Pega's marketing, sales and onboarding, customer service, operations and integrated Pega platform–enabling the intelligent enterprise and creating an agile digital experience.
Job Description 
Accountable for partnering with UX program lead to build a team of Pega designers and drive business development of UX/UI accounts in the Cloud First practice. Mentor, manage and hire UI, UX, front-end, visual designers. Translate materials for client account teams, clients and delivery teams that enables quality UX sales and delivery.
  • Apply conceptual thinking to create world-class digital services across Software as a Service Platforms, smartly bringing together user needs, business goals and technical realities
  • Evaluate the technical feasibility of alternate design approaches, considering the cost of implementation and the anticipated value to clients.
  • Drive and analyze client and end-user feedback to discover opportunities to improve the overall user experience throughout the design process and product lifecycle
  • Work directly with client stakeholders and end-users to design end-to-end experiences using participatory and iterative design techniques including observational studies, user interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behavior and verify design concepts
  • Prepare and effectively communicate product and experience visions, both verbally and visually to clients and internal team
  • Collaborate effectively with a diverse, remote team to ensure that designs are implemented according to the standards set
Must be local to Boston
Travel commitment (50%)
Basic Qualifications
  • 2+ years’ experience mentoring team members
  • 8+ years’ experience in user experience design or related field
  • Bachelors or equivalent work experience
  • Shareable portfolio
Preferred Skills
  • Nielsen Group NN/g certification 
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity  
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.

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