Job Location: VA - Arlington
Regional Description: Southeast
Job Number: 00548238 00548238_en
Location: Bethesda, MD
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
IT Operations professionals support infrastructure operations and/or manage delivery for IT production systems and services based on operational requirements and service agreements.
The Release Associate Manager ensures that operational and application release deliverables adhere to required standards and manage project and service request interdependencies to ensure release delivery and integrity. They work with individuals and teams from development through to implementation.
Improves productivity by combining related problems, functional or technical requirements, and service requests to avoid duplicate processing and testing of affected configuration items
Negotiates, plans, and coordinates the release content and effort based on the service request backlog, pending service requests, third-party applications, or operating system updates; proactively manage project financials
Serves as primary architect for system releases including past, present and future releases, creating and growing an efficient product release process
Works with individuals and teams from development through to implementation
Establishes the framework for all release deployment activities; develops a release schedule for release packaging or deployment activities and checkpoints
Makes sure all problems and service requests are routed to the domain by the service management team, and identify candidates for inclusion within release
Confirms that the initial scope of the release, including determination of the release priority (relative to other work being performed by the domain), is clearly defined
Develops and/or reviews estimates and estimating assumptions for the project's schedule, effort, and cost using established estimating models, best practices, and past experience
Confirms that the application release project is properly staffed, other resources are available and reserved, processes and standards are up-to-date, and the team is oriented and trained on their release roles and responsibilities
Cross Functional Services:
Individuals may be called upon to provide additional service assurance functions in support of operational run
Services could include ad hoc data reporting, data visualization, Problem Management and root cause analysis, process management and improvement
IT Service Management
Strong communication (oral and written) and interpersonal skills
Strong organizational skills
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Start your search here: Enter job title, skill, experience level or city
Join the Accenture Talent Connection, follow our Careers blog, or sign up for job alerts.