Skip to main content Skip to Footer

Job Listing



Content Review Team Lead

Job Location: TX - Austin

Regional Description: Southwest

Job Number: 00523403

APPLY GET REFERRED SAVE THIS JOB

- Job description

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.

 

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

 

Operations professionals work on projects across a range of business processes, business applications and information technology. They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process outsourcing services, including finance and accounting, procurement and human resources. Depending on the role, Outsourcing professionals may be based at a client’s office or in one of Accenture’s 50 delivery centers around the world.

 

Content Review Analysts are expected to provide quality assurance and improve machine classifiers to ensure safety of the platform for all audience and cross functional teams.

 

Key Responsibilities: 

  • Reviewing select content against the policies and training
  • Service requirements for each reviewer is to review and analyze a target number of content per day with a classification system based on a set of policy guidelines which will be provided
  • Become an expert on content review
  • Demonstrate critical thinking and attention to detail to review content against existing policies
  • Consistently meet teams’ daily targets
  • Be a helpful mentor for new hires
  • Support urgent requests and projects while collaborating with cross functional teams Conduct market research to prepare for new product launches
  • Majority of your time will be spent on general content music, sports, beauty, fashion, kids, etc. but you will come across some sensitive content on a weekly basis
  • Thorough understanding of online videos and the internet
  • Ability to learn quickly and provide sound judgment to classify content based on a set of policies, you will need to navigate through ambiguity
  • Strong written and oral communication skills
  • Fluency in English

 

Basic Qualifications:

  • High School Diploma or GED
  • Minimum of 1 year of experience in a Customer Facing Operations Environment
  • Minimum of 1 year of experience in Managing, Supervising, and Developing teams of Professionals
  • Minimum of 1 year of experience in Problem Solving Escalation Management

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

 

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

 

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

 

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

Find a job

Start your search here: Enter job title, skill, experience level or city

Stay in touch

Join the Accenture Talent Connection, follow our Careers blog, or sign up for job alerts.