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Provider Relations Representative - East Texas

Job Location: TX - Austin

Regional Description: Southwest

Job Number: 00516267


- Job description

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.


People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.


Program Specialist Services professionals provide project-based support services within centers. These professionals support the delivery and execution of our key projects with specialized services.


Job Description:

The Provider Relations Representative will serve as a liaison between the provider community, internal and external stakeholders, provider group associations/organizations, and the Texas Medicaid project. The provider relations representative will work to maintain consistent communications with providers and stakeholders regarding Medicaid program and policy, as well as any changes and updates. The position requires; high level literacy, communication, and critical thinking skills, reliable transportation and frequent travel within territory, excellent time management and organizational skills, solid judgment, and a strong work ethic.


Key Responsibilities: 

  •    Conduct face to face scheduled and unscheduled visits within the provider community 

  •    Maintain a working knowledge of Medicaid program and policy, online provider resources, and internal processes and technological applications 

  •    Provide on demand education and policy/procedural information to provider community as well as internal/external stakeholders 

  •    Coordinate and conduct orientations and training for newly enrolled, as well as established, providers 

  •    Research provider claims and Medicaid policy 

  •    Document of all provider/external stakeholder communications 

  •    Manage local territory through utilizing internal job aids and resources 

  •    Meet all contractual obligations while establishing and maintaining positive interpersonal relations among stakeholders 

  •    Develop interpersonal relationships with peers and workgroups while working remotely 

  •   Participate in team training and workgroups in addition to individual territory responsibilities

Job Requirement::

In home/remote worker, minimum of 75% travel


Candidates must reside in one of the below listed counties:

Angelina, Brazoria, Chambers, Galveston, Hardin, Harris (by Zip Code), Jasper, Jefferson, Liberty, Nacogdoches, Newton, Orange, Polk, Sabine, San Augustine, Shelby, or Tyler.

Harris County ZIP Codes:

77002, 77003, 77004, 77011, 77012, 77017, 77020, 77021, 77023, 77029, 77033, 77034, 77047, 77048, 77051, 77058, 77059, 77061, 77062, 77075, 77087, 77089, 77204, 77207, 77209, 77213, 77217, 77220, 77221, 77223, 77234, 77246, 77247, 77258, 77259, 77261, 77262, 77276, 77278, 77285, 77286, 77287, 77289, 77294, 77296, 77501, 77502, 77503, 77504, 77505, 77506, 77507, 77508, 77520, 77521, 77522, 77536, 77547, 77571, 77572, 77586, 77587, 77598


Basic Qualifications: 

  •  High School diploma / GED
  •  Minimum 2 years' of healthcare or Medicaid experience 

 Preferred Qualifications:

  • Bachelor's degree
  • Working knowledge of Medicaid, Medicaid manage care, and/or commercial health plan managed care
  • Project management experience

  • Proficiency in Microsoft Office 2016 Suite

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). 


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities

Equal Employment Opportunity 
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and woman.


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