The Froedtert & the Medical College of Wisconsin health network, like many health systems, hospitals and provider organizations, relied on virtual care to respond to COVID-19. The discussion will include how:

  1. Using virtual care has brought together patients, families, specialists, health professionals and other professionals (e.g., translators) into a dynamic, coordinated virtual experience vs. the traditional one-on-one virtual visit.
  2. Patients facing complex conditions will use extended virtual visits, significantly exceeding the typical 10-minute urgent care visit.
  3. Virtual care will use timely workflow and patient data to enrich the support patients and families receive during a virtual visit.
  4. Scalable, enterprise technologies expand virtual care options while also capturing real-time data to support analysis of interactions while also providing payment documentation.

What you will learn

In this webinar, we will draw on Froedtert & MCW health network’s experience and Accenture’s takeaways from other health systems to provide insights on how hospitals have transformed their use of virtual care to provide better care more effectively.

  • How hospitals have used scalable technologies to innovate new virtual care capabilities.
  • How the virtual care experience is evolving – bringing virtual care to extended, information-rich patient interactions.
  • How organizations are managing increasing demand for virtual care as well as the desire to offer more virtual care capabilities while benefiting from technology enhancements.

Webinar speakers

Mike Anderes

President - Inception Health, Chief Innovation and Digital Officer for F&MCW

Greg Smith

Senior Manager - Consulting, Digital & Virtual Health, North America

Darryl Gibbings-Isaac

Senior Manager – Consulting, Digital Health, North America

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Health Consumer Experience
Accenture-AHA Webinar Accenture-AHA Webinar
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