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EXPERIENCE

Creating experiences that help build trust

We create meaningful experiences for our clients, people and partners that are designed to build trust and strengthen our relationships, our work and our impact in our communities.

Top 100

Partner with our top 100 clients for 10+ years

91%

of our people believe they can work to their potential

#1

partner for our top ecosystem partners

Clients

We are privileged to serve clients that turn to us as a trusted partner for the 360° value we deliver.

Measuring 360° value for our clients

Our 360° Value Meter helps our clients become the next and best versions of themselves by having more complete and meaningful conversations on value.

  • We used the 360° Value Meter with more than 650 Accenture clients in fiscal 2023
  • Our 360° Value Meter reflects our multi-dimensional approach to value and helps us create a shared vision with clients by exploring what value means to them
  • We start by measuring the value we can drive for our clients’ business across six vital dimensions: Financial, Experience, Talent, Inclusion & Diversity, Sustainability and Custom
  • We then commit to measurable outcomes to drive together and align on how we can continually share and assess the progress toward our shared goals and achievements across these dimensions

We listen to understand our clients’ perceptions across key performance areas, such as loyalty, relationships, value generation, innovation, delivery and ease of doing business

We then communicate our assessment, including data and insights, to inform our work together

Collaborating with our clients

We co-create with our clients to help drive 360 value, including aligning on the list of value outcomes they are seeking to achieve

We also co-invest with our clients to help maximize business outcomes. This can include establishing an innovation fund; creating a new asset; identifying opportunities for value-sharing; supporting training for our clients' people in new skills and capabilities; and staffing additional Accenture resources.

Partnering to make a greater positive impact on the world

We are proud of the ways we amplify our impact when we team with our partners to do more. Examples include:

  • Beauty for a Better Life
    In collaboration with L’Oréal India and the Sambhav Foundation, we are supporting women in India to build digital literacy skills, alongside technical skills needed to access jobs in the beauty industry.

  • Joburg Centre for Software Engineering
    In South Africa, we are working with the Joburg Centre and Microsoft to offer professional application developers the chance to grow their skills. We helped to skill 37 professionals in Microsoft Dynamics ERP and CRM technologies in fiscal 2023.

Partners

We collaborate with our ecosystem partners to push the boundaries of technology, to empower new ways of working and transformation at speed.

Innovating with our ecosystem partners

#1

We are proud to be the leading partner for our top ecosystem partners, all leaders in the technology industry

2x

We have approximately double the market share of our closest competitor

350+

We have more than 350 partners and suppliers in our ecosystem

370,000+

Our people held more than 370,000 credentials in cloud or industry platforms at the end of fiscal 2023*

*Includes Avanade and Accenture Federal Services; Germany data provided with works council permission.

Creating community impact together

We work with our ecosystem partners to make a positive social impact in our communities.

  • With ServiceNow, we are supporting the TechBridge Technology Career Program, which provides career development training and industry-recognized certifications

People

We create meaningful experiences for our people to help them achieve their aspirations both personally and professionally.

Great experiences for our people begin with listening

Listening deeply to our people helps us understand what matters most to them.

  • Transformation GPS
    This proprietary survey helps us understand how our people perceive our ability to sustain business performance and our transformation, which began in fiscal 2020
  • Conduct Counts
    Our Code of Business Ethics and extensive training help our people make informed and ethical decisions, act responsibly and strengthen our workplace culture so that people feel respected and supported
  • Gallup Q12®
    The Gallup Q12® team-level survey is a key way we measure our people's engagement across four essential pillars: basic needs, individual contributions, teamwork and growth

Living the future of work

Having made the shift from “always connected” to “omni-connected” ways of working, our people experience connection and belonging in ways that transcend spaces and places

Through these experiences, people can forge relationships, create both personal and business value, and grow their careers

We strengthen human connection through our behaviors, digital tools, and collaborations at client sites and in our offices

Everyday and signature experiences

  • Our employee experience approach focuses on everyday experiences which our people have as they interact with each other
  • Signature experiences are distinctive experiences across the employee journey. Examples of signature experiences encompass our exceptional onboarding, best-in-class learning, robust well-being offerings, and the people leadership credential. Our aspiration is for all experiences to embody care, kindness and connection.
  • This is made possible by a culture where people care deeply for each other, demonstrate allyship, and work as part of a team that makes purpose and authenticity priorities

 

In-person connections foster community and collaboration

In-person connection is part of every role because we know the value of connecting and collaboration in learning, sharing, ideating and celebrating.

We create “stacked experiences” in offices so that teams can plan in-person collaboration with clients to overlap with training, networking and volunteering events.

Working with flexibility

We sought input on how our people work best and learned that flexibility is a priority.

The information provided on this site reflects our goals, progress and performance across our global operations during fiscal 2023 
(ended August 31, 2023), unless otherwise noted.