INTIENT Patient | Accenture

Powering patient-first solutions

Companies are increasing their investments in patient-centric capabilities to provide better services that improve patient outcomes. In addition, leaders in the industry are looking for ways to drive clinical and economic success through new research and development, specialized therapeutic solutions and business strategies that bring greater value to patients.

Accenture’s INTIENT Patient features the end-to-end capabilities needed to make this shift from their product-focused services to digitally-enabled, intelligent solutions that deliver a better, more coordinated patient experience.

INTIENT Patient is the supporting technology for Accenture’s suite of outcomes-based patient services – helping life sciences companies provide more informed, connected patient support.

INTIENT Patient demo

INTIENT Patient is the supporting technology for Accenture’s suite of outcomes-based patient services. See more.

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Built for the patient journey

INTIENT Patient is comprised of five integrated solutions and underpinned by leading technology.

Real-world outcomes research

Provide solutions to drive more efficient trial design, initiation and monitoring to streamline development of new treatments, devices and services.

Patient engagement support

Activate the healthcare community to increase awareness, access, and adherence that will improve initiation and compliance to prescribed treatment.

Integrated patient care

Enable coordinated patient services that provide improved support for clinical care that engages in patient care to support better treatment outcomes.

Personalized commercial execution

Bring novel data and insights to inform campaign design, content and channels that personalize experiences and improve commercial effectiveness.

Precision medicine delivery

Plan treatment, coordinate financial assistance, orchestrate care and monitor outcomes for the delivery of precision therapies.

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Driven by AI and secure technology

INTIENT Patient features four layers of leading technology to improve the way life sciences companies deliver insight-driven services to patients.

Digital health applications

We provide end user solutions to drive healthcare interactions, decisions and actions via mobile, devices, web and other digital channels.

Applied Intelligence

Our cutting-edge Applied Intelligence solutions embed AI, analytics, algorithms and machine learning to put patients at the center of every solution.

Healthcare data management

Ingest and process your healthcare data from structured and unstructured sources across your enterprise at speed and scale.

Secure healthcare infrastructure

Store, control monitor and scale healthcare information using our safe cloud environment to explore and discover patient solutions.

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Meet Ella – Your AI-driven virtual care assistant

Ella is one of two interactive bots designed to deliver more personalized patient experiences and support.

Part of the Patient Engagement Support solution, Ella is a virtual care assistant for patients that provides a suite of services including medication reminders, vitals tracking and appointment scheduling. Ella enables life sciences companies to provide their patients with a high touch, personalized, interactive way to better manage their health and engage with their care team.

Our Patient Engagement Support solution has been FullForce-certified by Salesforce and fully integrated with Health and Service Clouds.

Ella | AI-Driven Virtual Care Assistant for Patients

Accenture’s Ella - An Intelligent Patient Platform, is a virtual care assistant for patients that provides medication reminders. See more.

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Case studies

Gene therapy gets personal

Precision Medicine

Gene therapy gets personal

Accenture helped a biopharma company implement a patient-centered platform to manage the delivery of a personalized gene therapy solution.

Kids with a rare disease get a helping hand

Patient Services

Kids with a rare disease get a helping hand

Learn how our patient services platform helped orchestrate the ongoing treatment that patients need to live a long and fulfilling life.

A HELPING HAND FOR PATIENTS

Patient Services

Enhancing the patient experience with mobile technology

Shire collaborated with Accenture to create a mobile application that enhances the patient experience and improves patient care.

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News

Accenture and Google Cloud collaborate to help life sciences companies advance the discovery of innovative therapies

Accenture and Google Cloud announced that Google Cloud will be the cloud technology provider for Accenture’s INTIENT™ life sciences industry platform.

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Accenture named a Leader in life sciences digital services by independent research firm, Everest Group

Accenture was named a Leader in life sciences digital services in a new report from Everest Group, a leading independent research firm.

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Our leaders

Anthony Romito

Managing Director – Life Sciences, Global Intelligent Patient Services

Rich Sherman

Managing Director – Intelligent Patient Services Digital Health Applications

Matt Brooks

Managing Director – Intelligent Patient Services

Eva Wiedenhöft

Managing Director – Commercial, Sales & Marketing lead, Life Sciences, Europe

Pradipto Goswamee

Senior Principal – Patient Services, Life Sciences, ASEAN

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Capabilities

INTIENT

One comprehensive technology platform to master the flow of data.

INTIENT Research

The industry platform for life sciences research collaboration and innovation.

INTIENT Clinical

Deliver data transparency for faster clinical trials with easy access to information.

Patient Services

From clinical trials through ongoing treatment, we are here to help companies provide better patient support.

INTIENT Pharmacovigilance

Embed real-time AI, machine learning, robotic process automation and advanced scientific analytics.

Precision Medicine

Realizing data-driven, personalized care to treat patients based on their unique genomic characteristics.

Patient Experience Lab

Accenture’s Patient Experience Lab helps biopharma companies connect with patients.

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