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SAP Order to Cash S4 HANA Service (SD/OTC) Associate Manager
Description Du Poste
Role Title: SAP S4 HANA Service (SD/OTC) Associate Manager
Location: London/Birmingham/Manchester
Salary: Competitive salary and package dependent on experience
Career Level: Associate Manager
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO
A results-driven SAP Retail skilled candidate with extensive experience in implementing and managing S/4HANA Retail solutions for global clients. Skilled in leading large-scale transformation projects, optimizing retail operations, and aligning SAP functionalities with business objectives. Proficient in SAP IS-Retail, S/4HANA Retail, and omnichannel solutions, with a proven ability to deliver end-to-end implementations and drive value across retail organizations.
As an SAP SD/OTC Associate Manager you will:
Demonstrate strong S/4HANA Service expertise with a deep understanding of SAP S/4HANA Service solutions across the full-service lifecycle.
Service Request & Service Quotations
Service Orders
Service Contracts
Maintenance & Recurring Services
Billing and settlement
In-house Repair
Lead fit-to-standard workshops and guide clients toward SAP best practices in Lean Service execution and Service with advanced execution
Configure service processes using standard SAP S/4HANA capabilities with minimal customization
Document Functional Specification on identified RICEFW objects in the Service domain
Design integrated service solutions across:
Finance (FI – billing, revenue postings, event-based revenue recognition)
Sales (SD – pricing, billing, installation & commissioning)
Plant Maintenance (PM – Maintenance Plans, Work Centers, Maintenance Orders)
Asset Management (EAM – service on customer location and In-house Repair)
Materials Management (MM – spare parts, van stock, technician stock)
Support Advanced Execution scenarios:
Fixed-price services
Resource-related billing
Recurring and subscription-like services
Support various phases of project delivery and manage relevant stakeholders.
Qualifications
We are looking for experience in the following skills:
Bachelor's degree or equivalent.
SAP S4 HANA Service experience.
At least a full lifecycle implementations from exploration to implementation phase.
Ability to act as a Functional Solution Architect within the functional area, providing high-level design expertise.
Proven ability to lead cross-functional teams in implementing SAP S4 HANA Service solutions.
Ability to translate business needs into scalable SAP solutions.
Strong hands-on experience with:
SAP S/4HANA Service Organizational Structure & Master Data requirements
Service Order Management
Service Contract Management
In-house Repair
Recurring services and maintenance execution
Intercompany Services
Service Billing related configuration
Service analytics and operational reporting
Experience using SAP Fiori apps for Service transactions and Analytical reporting
Understanding of Cross-module integration (FI, CO, SD, MM, EWM, PM / EAM, Warranty Claims)
Knowledge of common integration patterns for Service & Maintenance business processes with other systems
Desirable Skills:
Experience with SAP Service Cloud and SAP Field Service Management (FSM)
Experience in S/4HANA conversion projects and Global rollout programs
Broader understanding of S/4 HANA technology landscape, S/4 HANA Migration, and complimentary or third-party solutions.
Have already obtained or aspire to work towards SAP S/4 HANA cloud certification in their functional area.
Have worked on SAP public and private cloud projects in any scale.
Interest in specializing as a functional Subject Matter Expert (SME) in a specific area of SAP S4 HANA Service.
What’s in it for you:
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
Closing Date for Applications: 28/02/2026
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
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Locations
Birmingham, London, Manchester
