Skip to main content Skip to footer

Description Du Poste

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Veeva Vault
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and solutions to enhance knowledge sharing within the team.
- Assist in the development and implementation of process improvements to increase system efficiency.
- Support junior team members by providing guidance and sharing expertise.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Veeva Vault.
- Strong problem-solving abilities with a focus on identifying root causes and implementing effective solutions.
- Experience in monitoring and maintaining enterprise-level software applications.
- Ability to analyze system logs and performance metrics to diagnose issues.
- Excellent communication skills to interact with technical and non-technical stakeholders.
- Familiarity with software lifecycle management and support best practices.

Additional Information:
- The candidate should have minimum 3 years of experience in Veeva Vault.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.

Qualifications

15 years full time education

La vie chez Accenture

Bureau et environnement de travail

Que ce soit pour travailler virtuellement ou sur place, nos espaces multifonctions appuient l’innovation, la créativité et la collaboration.

Formation et perfectionnement

Prenez le temps d’apprendre dans nos centres régionaux, nos salles de classe connectées, nos cours en ligne et nos tableaux d’apprentissage.

Renseignez-vous davantage au sujet d’Accenture

Notre expertise

Voyez comment nous maîtrisons la puissance du changement pour créer une valeur et un succès commun pour nos clients, notre personnel, nos actionnaires, nos partenaires et nos collectivités.

Rencontrez nos gens

Du premier échelon à la direction, dans tous les secteurs commerciaux et industriels, faites connaissance de nos gens qui maîtrisent la technologie pour faire une différence, tous les jours.

Restez connecté

Joignez-vous à notre équipe

Recherchez parmi des postes qui vous conviennent. Nous cherchons des joueurs d’équipe passionnés, curieux, créatifs et orientés solutions.

Restez informé

Des astuces carrière, des perspectives d’initiés et des analyses d’industrie qui sont d’actualité et proposés par des gens qui travaillent ici.