Business Analyst

Project Role : Business Analyst
Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
Must have skills : Business Requirements Analysis, Payments Fundamentals, Finastra Fusion Global PAYplus (GPP)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Business Analyst, you will engage in a variety of tasks that involve analyzing organizational processes and systems. Your typical day will include assessing the current state of business models, identifying customer requirements, and defining future states or business solutions. You will conduct research, gather information, and synthesize data to support decision-making and improve operational efficiency. Collaboration with various stakeholders will be essential as you work to align business needs with technological capabilities, ensuring that solutions are both effective and sustainable.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Facilitate workshops and meetings to gather requirements and validate solutions.
- Document business requirements and ensure they are communicated effectively to stakeholders.
- Business needs analysis: Review and study business needs with Sponsors / Product Owners, making sure business needs are clear and well communicated to the Team.
- Functional requirements: Challenge business needs and translate them into detailed functional and non-functional requirements, ensuring their consistency.
- Functional design: Collaborate with the development team to design functional solution that meet business needs and aligned with technical constraints. Contribute to preparation of user stories (or equivalent documents).
- Acceptance criteria: Write the acceptance criteria (following BDD approach).
-Testing and quality assurance: Prepare list of test scenarios (functional, integration), test data preparation. Execute functional testing / user stories testing and integration testing to check that developments are compliant with the needs, contributes and support E2E / UAT testing. Producing artifacts for automated testing delivery
- Level 3 support: Perform level three support, analyze and evaluate defects raised by first / second support levels. Coordinate with global support team and technical team to investigate the defects, specify acceptance criteria and retest fixes.
- Demonstration: Demo preparation (functional part).
- Documentation : Preparation of functional documentation


Professional & Technical Skills:
- Must To Have Skills: Proficiency in Business Requirements Analysis, Finastra Fusion Global PAYplus (GPP), Payments Fundamentals.
- Experience with process mapping and modeling techniques.
- Domain Knowledge: Knowledge of payments processing, client-facing channels or banking domain is an advantage.
- Regulatory Knowledge: Knowledge of regulatory and compliance requirements in banking and finance industries is a plus
- Strong analytical skills to interpret data and make informed decisions.
- Process Modeling and Documentation tools: Expertise in creating workflows and process diagrams using tools such as BPMN, Visio or Draw.IO
- Ability to communicate complex concepts clearly to diverse audiences.
- Familiarity with project management methodologies.

Additional Information:
- The candidate should have minimum 4 years of experience in Business Requirements Analysis.
- This position is based at our Mumbai office, which requires 5 days Work from Office from client location (Airoli)
- A 15 years full time education is required.