Service
Helping retail energy providers transform and grow their business, create new operational efficiencies and value, customer experiences and revenue streams.
We use our deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy providers with cost effectiveness, revenue assurance/extension and customer satisfaction and loyalty.
Apply insight-driven approaches to identify, target, and organize for intelligent customer and retail growth with new connected energy experiences.
Develop connected energy experiences across the customer lifecycle journey and channels including digital marketing and sales and customer services.
Enable end-to-end digital, customer service, billing, sales, marketing and field customer capabilities on Oracle, Salesforce and SAP platforms.
Blending customer transformation expertise with distributed technologies and energy-efficiency solutions for next-gen customer experiences and value.
Explore key value pools for connected energy products and services.
Accenture helped U.K.’s largest listed water company build and deploy a new digital workforce management solution to improve customer service.
Key strengths include transformational initiatives; mobilizing the right global resources and delivering numerous large-scale customer experience projects.
Boston-based consulting and systems integration firm provides grid modernization, analytics and security services to North American utilities.
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