This dashboard brings together KPIs from various business functions, collecting them in a convenient central location to provide executives with a top-down view across their business.
The benefits delivered from this analysis include:
- Identifying new trends in customer behavior and sentiment to inform your marketing strategy
- Highlighting customer support issues that require attention (such as long call wait times, or frequently delayed deliveries)
- Gauging the productivity and wellbeing of your workforce, to understand if greater support is required in certain regions or departments
CONTACT THE ANALYTICS AND DATA INSIGHTS TEAM