Grow B2C for Telco

With our enhanced remote lifestyles and increased reliance on technology also comes a dependence on who is enabling those connections. There is an opportunity for Communications Service Providers (CSPs) to provide better services to customers. This will not only improve retention and satisfaction while enabling new revenue streams.

CSPs can become an essential part of the daily digital routine for consumers and businesses by enabling highly personalized services and experiences across devices and applications.

By providing the interoperability and insights across products and services, CSPs can orchestrate and truly deliver powerful and personalized experiences for every person in the Future Home. Our excerpt from The Future Home in the 5G Era book will help you envision the opportunity.

Home has become the digital hub for all life’s interactions and activities – where you work, educate your children, entertain family and interact with those near and far. Evolving beyond today’s request-based or scheduled connected home to tomorrow’s proactive the Future Home will deliver on the promise of seamless digital services that improve life.

The Future Home’s powerful technology ecosystem can provide customers with hyper-personalization, evolving the digital assistant to a predictive, AI-based support system. Hyper-connected living is on the cusp of reality, generating a tidal wave of new data.

The Future Home, enabled by 5G, edge computing, AI/ML and cloud is within sight, but fragmentation, lack of orchestration and the initial cost of connected devices are holding us back.

We help communications industry leaders capture the data trove in the home with the power of 5G and edge. Those that have the vision to see the opportunity, courage to move and agility will win.