Next generation strategies for hyper-connected living.
Mapping out new territory for CSPs
With our enhanced remote lifestyles and increased reliance on technology also comes a dependence on who is enabling those connections. There is an opportunity for Communications Service Providers (CSPs) to provide better services to customers. This will not only improve retention and satisfaction while enabling new revenue streams.
CSPs can become an essential part of the daily digital routine for consumers and businesses by enabling highly personalized services and experiences across devices and applications.
By providing the interoperability and insights across products and services, CSPs can orchestrate and truly deliver powerful and personalized experiences for every person in the Future Home. Our excerpt from The Future Home in the 5G Era book will help you envision the opportunity.
See below the new opportunities arising in the B2C space – and CSPs’ right to win.
connected IoT devices generating 79.4ZB of data by 2025.
1 in 2
broadband households globally will also be smart households by 2025.
size of the global home market opportunity by 2025.
How we help
CSPs have an immense opportunity to be integral to the home experience—for consumers and the services that power their digital lifestyle—by acting as the central platform and orchestrator. Our experts work with the leading CSPs to reimagine customer experiences.
Envision a new business model
Switch to a multi-sided business model to enable future growth.
Focus on control points
Create a strong foundation for 5G network, router, retail, billing, field force, care, privacy and security services.
Identify valuable partnerships and become ecosystem orchestrators building on relevance, scalability, experience and trust.
Reimagine customer experience
Improve customer journeys and create new habits by tapping into new consumer use cases.
Drive value faster with reusable assets
Leverage our experts’ experience in helping you build reusable assets for different clients to accelerate time to market.
How CSPs are integral to the consumer’s reimagined experience
Home has become the digital hub for all life’s interactions and activities – where you work, educate your children, entertain family and interact with those near and far. Evolving beyond today’s request-based or scheduled connected home to tomorrow’s proactive the Future Home will deliver on the promise of seamless digital services that improve life.
The Future Home’s powerful technology ecosystem can provide customers with hyper-personalization, evolving the digital assistant to a predictive, AI-based support system. Hyper-connected living is on the cusp of reality, generating a tidal wave of new data.
The Future Home, enabled by 5G, edge computing, AI/ML and cloud is within sight, but fragmentation, lack of orchestration and the initial cost of connected devices are holding us back.
We help communications industry leaders capture the data trove in the home with the power of 5G and edge. Those that have the vision to see the opportunity, courage to move and agility will win.
How CSPs enable the future home
Home is more than a place we start and end our day. See how Communications Service Providers are integral to the Future Home experience.