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CASE STUDY

Social security: Securing life goals

Helping Singapore’s Central Provident Fund Board make social security a simpler, more personalized experience.

Call for change

"We have successfully built common services through modularisation and with the introduction of new tools and systems, we were able to reduce the complexity and improve the performance of our systems significantly thus increasing work productivity."

— TAN CHOON SWEE, Group Director – Business Application Systems Group, CPFB
ACCENTURE REIMAGINES A WINNING PLATFORM

Singapore Good Design award

When tech meets human ingenuity

"By changing the way we engage citizens and work internally, as well as embracing the latest technologies, the CPFB is able to enhance the user experience over the long term by introducing new products and services."

— WONG YAN JUN, CIO – CPFB
TRANSFORMING CUSTOMER SERVICE

How CPFB’s customers benefit from new technology

A valuable difference

Meet the team

Mark Tham

Southeast Asia H&PS Lead

Desmond Wong

Managing Director – Health and Public Service, Client Account Lead, Southeast Asia

Geoffrey Pong

Managing Director – Health & Public Service, Client Lead, Southeast Asia