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CASE STUDY
How Accenture Does IT

Power to the people to innovate

How citizen development empowers Accenture people to innovate

Call for change

"As the last 12 months has shown us, being agile is vital to thrive in disruptive markets. By choosing to make our people citizen developers, we can empower them to bring versatility and innovation into their daily working lives."

— PENELOPE PRETT, Chief Information Officer, Accenture

When tech meets human ingenuity

Power BI

Provides interactive visualizations and business intelligence capabilities.

Power apps

Enables anyone to build working applications, fast.

Power automate

Helps users create automated workflows between their favorite apps and services.

What are citizen developers?

A valuable difference

"Now, our people can produce high-quality solutions, quickly and easily—and it saves them time. On average, Accenture people spend 42% less time performing data management activities, meaning they can achieve business outcomes faster."

— KAREN ODEGAARD, Managing Director – Global IT, Technology Platforms, Accenture

10x+

Faster than traditional centralized IT solution delivery.

42%

Less time spent performing data management activities.

98%

Less time spent creating operational dashboards.

>8,000

Power apps developed in six months.

Meet the team

Karen Odegaard

Managing Director – Global IT, Technology Platforms

Gurbir Singh Sethi

Director – Global IT, Power Platform Solution Architecture

Melodie Tang

Director – Global IT, Technology Platforms

Listen to our podcasts

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Citizen development

Hear how we are using the Microsoft Power Platform to empower our people to become citizen developers.