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Oracle Customer Experience

Experience the future

Driven by human experience

Great CX isn’t just for customers. We help you create exceptional human experiences for employees, suppliers and partners too.

Fueled by data

Your data is your most valuable asset. We help you connect it, understand it and use it to deliver smarter customer interactions at scale.

Built in the cloud

Oracle’s CX platform is built in the cloud to promote interoperability making it simple to integrate and plug into current infrastructure.

Accelerated by myConcerto

Our end-to-end myConcerto accelerates and de-risks your journey to a legendary customer experience.

Tailored by industry

With Oracle’s ready-made offerings, we help accelerate your CX transformation with a tailored solution for your industry.

Customer experience fueled by back office

Accenture has the vision and experience to help you create impactful, relevant experiences powered by enterprise level back office platforms.

THE NEXT GENERATION OF ORACLE FUSION SALES

How automation & AI drive revenue & sales success

Change comes fast. Oracle DX4C is faster.

Client transformation videos in the Datasphere

Elevate employee & customer experience

Oracle Virtual Summit

Why choose Accenture?

61,000+

We have more than 61,000 Oracle-skilled professionals across our global Oracle application services.

2,000+

We offer over 2,000 Oracle tools and assets through our myConcerto platform.

60+

Our teams are based in over 60 technology and innovation centers across 20 different countries.

2009

Launched in 2009, our Experience Agency is designed to empower clients to own Experience from start to finish.

125

125 Global locations with over 10,600 client engagement to date.

77

77 of the Fortune Global 100 trust our experience to help power theirs.

Creating modern customer experiences together

PODCAST

Swisscom's Digital Transformation with Oracle CX

PODCAST

Accenture’s Nelson Bernabe on mapping hyper-personalized journeys and avoiding CX blind spots

PODCAST

Oracle’s Joe Fuster on using data to spot key CX signals and build customer graphs

Latest Accenture Insights

Accenture named Oracle’s Markie award winner

Awards & recognition

Oracle

Partner of the Year, CX Marketing – Global & North America

2019
Oracle

Partner of the Year, CX Cloud – EMEA

2019
Oracle

Partner of the Year, CX Sales – APAC

2019

Our leaders

Lucia Lesar

Managing Director – Global Oracle CX Lead

Ton Selvam

North America CX Practice Lead

Raffaele Castagna

Managing Director – Oracle Business Group Lead in Italy, Central Europe and Greece; Customer Experience Lead in Europe

News