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Accenture + ServiceNow


Teaming to accelerate GenAI across the enterprise

#1 global ServiceNow partner

ServiceNow solutions and offerings

Harness and manage the cloud continuum

Embrace new technologies and modern approaches to harness the cloud from public to edge and power capabilities and innovation across your enterprise.

Reimagining service for customers

Adapt to deliver modern, digital first service to reimagine customer engagement with proactive service from issue to resolutions at every touchpoint. Learn more.

Workforce solutions

Create modern, sustainable work experiences with flexible service models, seamless digital enterprise services, and a future-ready culture.

 IT workflows

Modernize IT to drive digital transparency and deliver high-performance business services and visibility.

Platform application development

Build enterprise workflows and integrations to meet your unique business needs.

Security operations

Respond faster to incidents, vulnerabilities, and enterprise risk with our deep experience in security transformation and GRC platform migration.

By the numbers


ServiceNow Certifications


Skilled ServiceNow Employees


ServiceNow Partner of the Year

Meet "AVA": The State of Tennessee's virtual agent

The State of Tennessee leveraged intelligent automation to address the surge in family assistance requests.

Unifying customer experience brings benefits to all

Vodafone Business transformed their customer experience with new systems and new ways of working.

Digitizing customer service processes

Siemens Healthineers digitizes customer service processes and facilitates seamless online interaction.

Connectivity for all

A federal non-profit is making eligibility verification a breeze.

HSBC revamps HR services and employee experience

Advanced and far-reaching human resources and employee experience transformation.

Accenture IT Organization

The power of ServiceNow at Accenture

Accenture leverages ServiceNow to move to a business service-based IT model and more.

Blogs and articles

What we think

A new era of generative AI for everyone

The technology underpinning ChatGPT will transform work and reinvent business.

End-to-endless customer service

It’s time to think about customer service in a new way to redefine the value of predictive customer service.

Strategy to embrace the hybrid cloud continuum

Public cloud once seemed like the perfect solution. But as cloud continues to evolve, more companies are turning to a hybrid cloud.

T+1 settlement transition: Checking on the pace

Navigating the changes of T+1 settlement and beyond.

The customer service model of the future

How AIOps can help IT be a better business partner

Intelligence-driven security

Accenture + ServiceNow

New options to reinvent business operations

Awards & recognition


#1 in Top 10 for ServiceNow services report

#1 Innovation capability

#1 ability to execute


Leader in the Everest Group PEAK Matrix® for ServiceNow services

Cited for expertise across ServiceNow


Overall Leader for ServiceNow services

Named best in class and overall leader in Europe


Worldwide partner of the year

2023, 2021, 2020, 2019


Worldwide IT workflow partner of the year



Partner of the year: Americas, EMEA & APJ



Transformation partner of year: APJ



Employee workflow partner of the year: APJ


ServiceNow careers

Our leaders

David Kanter

Lead – ServiceNow Business Group, Global

Tom Quintelier

Lead – ServiceNow Business Group, EMEA

Lawne Gerhardt

Lead – ServiceNow Business Group, North America

Amy Giovannucci

Managing Director – Accenture Federal Services, Platforms Lead